System Administrator 1 - Sacramento, CA

M.C. Dean, Inc•Sacramento, CA

5d•Onsite

About The Position

We are seeking a System Administrator 1 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Requirements

Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVE TS/SCI Clearance is REQUIRED with the ability to obtain and maintain a TS/SCI with Polygraph
BS degree and 0+ Years of progressive experience or HS Diploma or Equivalent and 6+ Years of progressive experience
Requires some system administrator experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
Demonstrated understanding of Windows patching and vulnerability remediation.
Basic knowledge of large-scale networking, VLANS and routing.
Requires reliable attendance at customer site during work hours required by customer.
Requires the ability to work flexible shifts that include nights, weekends, holidays and on-call as needed.
Requires minimum of IAT Level II certification (e.g., Security+).
Demonstrated background working with multidisciplinary teams.
Demonstrated time management and organization skills to meet deadlines and quality objectives.
Able to use MS Excel, Word, Visio, and PowerPoint.

Nice To Haves

Ability to obtain and maintain a TS/SCI with Polygraph

Responsibilities

Monitor, maintain, and test Physical Access Control, CCTV, PSIM and other electronic security systems.
Support implementation, troubleshooting and maintenance of Information Technology (IT) systems in support of the endpoint devices.
Provide Tier 1 helpdesk support.
Provide assistance to end users in accessing and using IT systems.
Answer Help desk phone calls; triage initial phone calls providing support and determine when escalation is required.
Utilize technology-based problem tracking system (i.e., ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support.
Monitor Enterprise system status for problems such as network outages and or degraded services; provide initial troubleshoot notify proper Sr. Level administrators when required.
Support daily operations to include monitoring and reviewing system logs.
Support configuration and management of Windows operating systems and install/load operating system software.
Support desktop hardware and operating system set-up, imaging software loading, and antivirus updates.
Support execution of IAVA updates and patching to ensure compliance with Information Assurance (IA) standards.
Support application of Security Technical Implementation Guides (STIGs) to Windows based operating systems (servers and workstations).
Support installation, configuration, and maintenance of 3rd party applications.
Performs root cause analysis on significant issues at appropriate level of support.
Support preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks.
Stay current with technological developments and make recommendations for ways to take advantage of new and emerging technology.
Contribute to technical documentation such as standard operating procedures (SOP) and as builds for both technical and non-technical audiences.
Perform all duties under direct supervision.