System Admin IV

Ryder Supply Chain Solutions•USA - Remote MI, MI

About The Position

The Systems Administrator III evaluates, designs, documents, installs, tests, implements, monitors and maintains system and application software and hardware on shared server computer facilities. This individual provides consulting on the use of these systems, and plans and coordinates application software, system software and hardware initiatives. Essential Functions Leads and/or participates in complex departmental and cross functional projects which support client server technology and incorporate diverse computer system configurations Support operational activities by devising and implementing logical solutions to problems encountered within the capacity and limitations of installed computer equipment Assists in long and short term range planning for computer hardware, software, maintenance contracts and budgeting Plans, analyzes and implements highly complex client server software and hardware systems for use as multi-user computer facilities. This includes system software, utility software, application software, specialty software, and setting up new servers Collects, reports, analyzes and interprets performance and availability measurement data for complex facilities to ensure peak performance and highly available distributed computer systems Provides user access to network resources such as printers, plotters, electronic mail and the Internet Identifies and implements methods to measure quality and effectiveness of all work processes. Applies quality improvement methodologies to continually enhance those processes Assists with the development of disaster recovery and contingency plans for software, hardware and security failures Serves as a subject matter expert resource, mentors and trains less experienced administrators Creates and maintains implementation, testing, backout, backup, modification, and operational documentation and procedures for multi-user distributed facilities for internally developed and externally supplied Provides consulting, technical guidance and information regarding the multi-tasking, multi-user operating system to applications development, computer operations staff and business units Additional Responsibilities Performs other duties as assigned.

Requirements

Demonstrated ability to analyze, draw conclusions and devise solutions to problems
Strong oral and written and interpersonal communications skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Demonstrated ability to work effectively in a diverse group
Ability to work independently and as member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Knowledge in designing, installing, configuring and maintaining multiple LINUX/WINDOWS/UNIX in a high availability production/cloud environment intermediate required
Knowledge of data storage management sub-systems and shared computer environments intermediate required
Knowledge of ITSM process-based practice and ITIL best practices approach for IT Service Management intermediate required
Possess in-depth knowledge of multi-platform computer software and hardware advanced required
H.S. diploma/GED required
Eight (8) years or more 8+ years of progressively responsible experience in data processing, servers, system management software, hardware and operating system software support duties. required
Knowledge in designing, installing, configuring and maintaining multiple LINUX/WINDOWS/UNIX in a high availability production/cloud environment intermediate required
Knowledge of data storage management sub-systems and shared computer environments intermediate required
Knowledge of ITSM process-based practice and ITIL best practices approach for IT Service Management intermediate required
Possess in-depth knowledge of multi-platform computer software and hardware advanced required

Nice To Haves

Bachelor's degree preferred
Bachelor's degree and industry-recognized IT certifications such as MCSE are preferred

Responsibilities

Leads and/or participates in complex departmental and cross functional projects which support client server technology and incorporate diverse computer system configurations
Support operational activities by devising and implementing logical solutions to problems encountered within the capacity and limitations of installed computer equipment
Assists in long and short term range planning for computer hardware, software, maintenance contracts and budgeting
Plans, analyzes and implements highly complex client server software and hardware systems for use as multi-user computer facilities. This includes system software, utility software, application software, specialty software, and setting up new servers
Collects, reports, analyzes and interprets performance and availability measurement data for complex facilities to ensure peak performance and highly available distributed computer systems
Provides user access to network resources such as printers, plotters, electronic mail and the Internet
Identifies and implements methods to measure quality and effectiveness of all work processes. Applies quality improvement methodologies to continually enhance those processes
Assists with the development of disaster recovery and contingency plans for software, hardware and security failures
Serves as a subject matter expert resource, mentors and trains less experienced administrators
Creates and maintains implementation, testing, backout, backup, modification, and operational documentation and procedures for multi-user distributed facilities for internally developed and externally supplied
Provides consulting, technical guidance and information regarding the multi-tasking, multi-user operating system to applications development, computer operations staff and business units
Performs other duties as assigned.