Syndicated Loan Servicing Manager

Huntington National Bank • Detroit, MI

5d • Onsite

About The Position

This position provides strategic leadership and operational oversight for the Agency Services function within Commercial Loan Services. This role manages leaders and professional staff responsible for servicing syndicated and participated loan portfolios where the bank serves as Agent. The manager is accountable for operational performance, risk management, regulatory compliance, service quality, audit readiness, and execution of key business initiatives. This position partners closely with Syndications, Credit, Treasury Management, Technology, Risk, Accounting, and Line of Business teams to support portfolio growth, process efficiency, and strong client and investor service.

Requirements

• Bachelor’s Degree
• 5+ years of banking, commercial loan servicing, syndicated loan servicing, operations, or related financial services experience.
• 3+ years of leadership experience managing supervisors, managers, or operational teams.
• Experience with syndicated and participated commercial loan products.
• Experience with operational risk management, audit support, compliance reviews, and control environments.

Nice To Haves

• Advanced knowledge of syndicated loan servicing and agent bank responsibilities.
• Experience with ACBS, AFSVision, ClearPar, SyndTrak, HAWC, CLOS, or related commercial lending platforms.
• Knowledge of commercial credit agreements, loan documentation, interest calculations, fee structures, and investor servicing requirements.
• Proven success leading large-scale operational improvements, technology implementations, conversions, or transformation initiatives.
• Demonstrated ability to build cross-functional partnerships and influence senior leaders.
• Experience leading high-performing teams in a fast-paced, highly regulated banking environment.
• Strong analytical, organizational, communication, and problem-solving skills.

Responsibilities

• Establishes strategic plans and operational objectives that support corporate goals, business growth, regulatory requirements, and operational excellence.
• Provides leadership and direction to managers, supervisors, and colleagues responsible for syndicated and participated loan servicing activities.
• Oversees end-to-end servicing of agented loan portfolios, including loan boarding, funding coordination, payment processing, principal and interest distributions, fee processing, rate resets, rollovers, advances, paydowns, and loan maintenance.
• Ensures timely and accurate communication with participant banks, borrowers, investors, internal business partners, and external stakeholders.
• Leads resolution of complex operational, accounting, servicing, client, investor, and compliance-related issues.
• Maintains ownership of operational controls, audit readiness, SOX controls, regulatory examinations, internal testing, and remediation activities.
• Directs implementation of policies, procedures, technology enhancements, automation, and process improvements to increase efficiency, scalability, and control effectiveness.
• Partners with Syndications, Loan Closing, Treasury, Finance, Technology, and Risk Management to support loan closings, product implementations, acquisitions, conversions, and strategic initiatives.
• Monitors productivity, service-level agreements, quality metrics, risk indicators, budgets, and performance trends; provides reporting and recommendations to senior leadership.
• Leads resource planning, staffing, talent development, succession planning, performance management, and colleague engagement initiatives.
• Develops and maintains a culture of accountability, continuous improvement, operational excellence, and exceptional client service.
• Performs other duties as assigned.

Benefits

• Huntington is an Equal Opportunity Employer.
• Tobacco-Free Hiring Practice

What This Job Offers

• Job Type: Full-time
• Career Level: Manager