Switchboard Operator PRN
About The Position
As a Switchboard Operator, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®. Our collaborative Switchboard team keeps our hospital connected 24/7. Operators are trusted to manage high call volumes, assist patients and visitors, and support staff communication across the organization. Sovah Health is a regional health care delivery system with 2 hospital campuses – Danville and Martinsville. Each facility has a 24/7 Emergency Room, Outpatient Imaging Center, and over 20 primary and specialty care physician clinics. Our Danville location is also a teaching hospital that trains medical students and physician residents specializing in family and internal medicine.
Requirements
- High School diploma or equivalent.
- Must possess critical thinking skills, decisive judgement, and ability to work with minimal supervision.
Nice To Haves
- Previous healthcare experience is preferred.
Responsibilities
- Receives and routes all incoming calls to the hospital per protocol.
- Handles all emergency calls and pages.
- Responsible for in-house paging, codes, and dial-a-page system.
- Handles all intercom paging and general information from in-house and outside calling parties.
- Keeps Switchboard files updated with current room numbers, discharged patients, and new admissions.
- Maintains updated employee information for disaster procedure files.
Benefits
- Multiple levels of medical, dental and vision coverage
- tailored benefit options for part-time and PRN employees
- Life, accident, critical illness, hospital indemnity insurance
- short- and long-term disability
- paid family leave and paid time off
- Higher education and certification tuition assistance
- loan assistance
- 401(k) retirement package and company match
- Mental, physical, and financial wellness programs
- free gym memberships
- virtual care appointments
- mental health services and discount programs
- Ongoing learning and career advancement opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
