Switchboard Operator

UVA Health Northern Virginia & Culpeper • Manassas, VA

9d

About The Position

We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know – and making connections with – our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.
As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people’s lives every day.
JOB SUMMARY
Operates computerized switchboard console, monitors fire panel, and implements all emergency procedures.

Requirements

• Education: High School Diploma or GED required.
• Experience: Minimum of 1 year of experience as switchboard operator preferred.
• Must be able to communicate effectively with people of diverse backgrounds and all levels of authority.
• Ability to maintain confidentiality.
• Must be flexible and able to respond to changing priorities in a fast-paced environment.
• Manual dexterity necessary to operate computerized switchboard console and keyboard.
• Ability to work alone during day, evening, and night.
• Ability to see and read.
• Must possess a clear, pleasant, and professional telephone voice and manner.
• Ability to hear and understand phone calls.

Nice To Haves

• N/A

Responsibilities

• Operates computerized switchboard console
• Monitors fire panel
• Implements all emergency procedures
• Communicates effectively with people of diverse backgrounds and all levels of authority.
• Provides communication and updates to patients and guests and ensures their needs are being met, when applicable.
• Responds quickly and properly to irregular and emergency situations.
• The incumbent may be asked to perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees