Switchboard Operator

Lifepoint Health • Gallatin, TN

22h • Onsite

About The Position

Your experience matters. At Highpoint- Sumner Regional Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes and dial-a-page system. Keeps Switchboard files updated with current room numbers, discharged patients, new admissions, etc. Maintains updated employee information for the disaster procedure files.

Requirements

• High school diploma or equivalent required

Responsibilities

• Receives incoming calls to house extensions or patient rooms.
• Receives calls from in-house extensions.
• Handles all emergency calls and pages.
• Contacts appropriate personnel as situation warrants.
• Handles all intercom paging and general information from in-house and outside calling parties.
• Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor.
• Take and relay messages to on-call persons by paging, beeping or calling their home.
• Keep all pertinent information on the bulletin board and disaster policies and procedures updated.
• Stay abreast of any and all changes which apply to switchboard functions.

Benefits

• Health (Medical, Dental, Vision)
• 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED