Switchboard Operator

PIH Health • Downey, CA

7d • $23 - $30

About The Position

Answers all incoming telephone calls, schedules patient appointments, validates eligibility, routes calls to the appropriate employee or provider and takes messages as required. Performs various office duties in the medical office setting for proficient operations and patient satisfaction. Works closely with Office Team to trouble-shoot and resolve problems and maintains positive relationships with patients, family members, visitors, and fellow employees.

Requirements

• Proficient operations and patient satisfaction
• Trouble-shoot and resolve problems
• Maintains positive relationships with patients, family members, visitors, and fellow employees

Responsibilities

• Answers all incoming telephone calls
• Schedules patient appointments
• Validates eligibility
• Routes calls to the appropriate employee or provider
• Takes messages as required
• Performs various office duties in the medical office setting for proficient operations and patient satisfaction
• Works closely with Office Team to trouble-shoot and resolve problems
• Maintains positive relationships with patients, family members, visitors, and fellow employees

What This Job Offers

• Education Level: No Education Listed