Switchboard Operator

State of Utah Office of the GovernorLehi, UT
$13 - $20Onsite

About The Position

Incumbents in this job perform a range of general and agency-specific office/clerical tasks requiring advanced general office skills, plus a comprehensive knowledge of pertinent rules, regulations, policies and procedures. These tasks include: preparing and processing documents; creating and/or maintaining record keeping systems; and copying and collating documents. Other tasks may include, but are not limited to: answering phones, operating camera/scanner, processing mail, ordering and distributing supplies; assisting the public and others to locate, view or assemble filmed, scanned, or archived documents and/or information.

Requirements

  • Prior professional switchboard experience.
  • A working knowledge of general office equipment.
  • Prior record keeping experience.
  • Prior data entry experience.

Nice To Haves

  • One or more years of full time paid experience working as a switchboard operator and intermediate or higher experience with data entry and office equipment.

Responsibilities

  • Answering multi-line switchboard calls and directing calls with accuracy and professionalism.
  • Preparing and/or process documents; review for accuracy and completeness; update information and/or evaluate against policy; compare elements for consistency or logical relationships, etc.
  • Maintaining and/or creating files or record keeping systems.
  • Sorts, labels, files and retrieves documents, or other materials.
  • Coordinating and/or acting as a liaison between agency or work unit and other agencies, work units, organizations, suppliers, etc.
  • Copying and collating documents, sends faxes and performs similar office tasks.

Benefits

  • Job Stability: Enjoy the security and reliability of employment within a well-established organization.
  • Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
  • Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
  • Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
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