Switchboard Operator
ArchCare•Town of Rhinebeck, NY
•Onsite
About The Position
The Switchboard Operator is responsible for greeting and directing visitors, assisting residents with information, monitoring the lobby for potential issues, managing deliveries, handling incoming calls and messages, and assisting with resident appointments.
Requirements
- 1 year experience in switchboard operation
Responsibilities
- Greets and directs visitors in a neat and tidy reception area.
- Assist residents by providing location information relating to activities, religious services, office locations, etc.
- Maintains an awareness of residents in lobby area who may be confused & attempt to wander and alert nursing of potential incidents similarly.
- Informs appropriate department of deliveries to front desk.
- Connects incoming calls with person or office desired, paging if necessary, in accordance with outlined procedure. Takes and relays messages if party is unavailable.
- Assists with scheduling and transporting residents to and from beauty shop appointments.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
