SWITCH Youth Case Manager - Memphis Aliies
About The Position
Memphis Allies, launched by Youth Villages, is a bold, collaborative initiative designed to reduce gun violence and build safer, stronger neighborhoods across Memphis. The program brings together community groups, organizations, and local resources to expand opportunities for adults, youth, and their families while addressing the root causes of violence. At the heart of this effort is the Support with Intent To Create Hope (SWITCH) model—an innovative approach that combines street outreach and life coaching with intensive clinical services and case management. Through SWITCH and SWITCH Youth, Memphis Allies staff identify, connect with, and support adults (ages 19 to 30) and youth (ages 12 to 19) at the highest risk of involvement in gun violence, who may have been recently arrested, on probation, or are re-entering the community after incarceration. By meeting individuals where they are and surrounding them with consistent support, Memphis Allies is working to build stability and safety, change lives, reduce gun violence, and strengthen communities.
Requirements
- Bachelor's degree (required)
- Credibility and cultural competency (required)
- Strong organizational skills and attention to detail
- Excellent written, verbal, and oral skills
- Ability to manage multiple priorities simultaneously
- Basic computer knowledge
- Ability to maintain a flexible schedule
- Must have a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance.
Nice To Haves
- Must have lived in Memphis, TN for a minimum of two years (preferred)
- Experience with case management (preferred)
- Experience working with youth and families in need of crisis intervention (preferred)
Responsibilities
- Carries a caseload of approximately 30 youth
- Conducts weekly in-person sessions as needed
- Provides therapeutic services in the home as well as other community-based locations
- Connects the youth, young adult, family, and caregivers with resources as needed
- Works to collaborate with other partners and services the youth, young adult, family, and caregivers are involved in
- Provides accurate and detailed information to the Supervisor in a timely manner in the event of a crisis
- Adheres to guidelines set as a mandated reporter under the guidance of the Clinical Supervisor, Regional Supervisor, and Licensed Program Expert
- Adheres to Youth Villages' confidentiality, ethical, and legal guidelines
- Develops and implements a Professional Development Plan to increase the skills necessary for professional growth
- Attends 3 weekly meetings (individual, team, and clinical consultation) for professional development and quarterly booster training sessions to enhance clinical skills
- Provides on-call crisis support to youth and adults (schedules vary by location but require 24/7 availability)
- Completes accurate and timely documentation in an electronic medical record system (EMR)
- Performs other duties as assigned
Benefits
- Medical, Dental, Prescription Drug Coverage and Vision
- 401(k)
- 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
- 12 paid sick days per year
- 11 paid holidays
- Paid Parental Leave
- Mileage & Cell Phone Reimbursement (when applicable)
- Tuition reimbursement and licensure supervision
- Growth & development through continuous training
- Clinical and administrative advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
