Swim School Coordinator

Multnomah Athletic Club•Portland, OR

6d•Onsite

About The Position

The Multnomah Athletic Club is seeking a Swim School Coordinator to support the daily operations of our swim lesson and instructional programs. Working closely with the Aquatics Supervisor, you'll help coordinate staffing, scheduling, training, and program logistics while creating a safe, welcoming, and engaging environment for swimmers, families, and staff. This role is ideal for a passionate aquatics professional who enjoys developing people, improving programs, and delivering exceptional member experiences. You'll play an important role in maintaining instructional quality, supporting staff development, and helping swimmers of all ages build confidence and skills in the water.

Requirements

Previous experience as a swim instructor and lifeguard.
Experience teaching structured swim lesson programs such as SwimAmerica, WSI, or similar programs.
Current Lifeguard, CPR/AED, and First Aid certifications, or the ability to obtain them within 30 days of hire.
Strong leadership skills with the ability to coach, develop, and motivate instructional staff.
Passion for water safety, swim instruction, and creating positive experiences for swimmers and families.
Excellent customer service, interpersonal, and communication skills.
Strong organizational skills with experience coordinating schedules, rosters, registrations, and program details.
Ability to effectively manage multiple priorities in a fast-paced aquatic environment.
Sound judgment and the ability to respond calmly and appropriately during emergencies.
Experience using computer applications and the ability to quickly learn Club systems and software.
Ability to collaborate across departments and build positive relationships with members, parents, instructors, and staff.
Availability to work evenings, weekends, holidays, and other program hours as needed.

Nice To Haves

American Red Cross Lifeguard Instructor certification preferred.

Responsibilities

Partner with Aquatics leadership to recruit, onboard, train, schedule, and support swim instructors and instructional staff.
Coordinate daily swim lesson operations, including class setup, member check-in, swimmer assessments, and program logistics.
Create and manage lesson rosters, instructor assignments, and participant placement for swim programs.
Support summer camp aquatics programming through scheduling, coordination, staff direction, and on-deck leadership.
Coach, motivate, and inspire swimmers while promoting skill development, confidence, and water safety.
Lead and facilitate instructor trainings, in-service meetings, and staff development initiatives.
Train and mentor instructional staff on curriculum delivery, teaching techniques, safety standards, and industry best practices.
Assist with the development and implementation of swim lesson curriculum, training programs, and instructional methodologies.
Manage registration and participation records, including tracking attendance, billing adjustments, and program data.
Support private lesson inquiries and connect members with appropriate instructors.
Communicate effectively with members, parents, instructors, and Club staff through a variety of communication channels.
Promote aquatics programs, swim school offerings, and member participation.
Model and uphold MAC's commitment to safety, service, professionalism, and the Club Code of Conduct.
Respond appropriately to emergencies, injuries, and incidents while maintaining a safe aquatic environment.
Provide instructional coverage as needed to support operational and staffing requirements.