Swim School Assistant Manager

SafeSplash Orlando•Belle Isle, FL

9d•Hybrid

About The Position

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE. Swimming a Life Skill® You may be our next great Assistant Manager at SafeSplash Orlando (Conway), Orlando (Goldenrod), & Lakeland Park Center ! Why work at Streamline Brands? Competitive pay based on experience and skills Flexible scheduling Work/Life Balance Free swim lessons for your children Free use of the best swim technology in the area We invest in you! Grow your career in the industry

Requirements

2 years of management experience in customer service
Extensive experience with computer scheduling software
A Team-driven leader: cares about staff and leads with the intent to build up the whole team
Flexible schedule: will be required to work some evenings and weekends
Professionalism over the phone and text
Provide excellent customer service

Nice To Haves

Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
Bilingual preferred, not required

Responsibilities

Work closely with the location owner to set up and maintain location policies and procedures within the SafeSplash Franchise structure
Maintain staff by recruiting, hiring, orienting, scheduling, and training employees
Maintain quality customer service by enforcing high customer service standards amongst all employees
Manage employee policies and procedures, payroll, and employee benefits
Responsible for each location's customers and staff, including managing inventory levels, ordering, class management, and sales
Support the staff of instructors as they report deck needs to you