Swim Instructor Coordinator - Cape Ann YMCA

YMCA OF THE NORTH SHORE INCGloucester, MA
$22 - $25Onsite

About The Position

The Cape Ann YMCA is seeking a Swim Instructor Coordinator to oversee the day-to-day operations of our Swim Academy. In this role, you will support and lead swim staff, manage scheduling and communication, and ensure a high-quality, welcoming experience for every participant and family. This is a full-time leadership role for individuals with previous swim instruction or lifeguarding experience.

Requirements

  • Previous swim instruction or lifeguarding experience
  • Proven leadership abilities and strong organizational skills
  • Excellent communication and customer service skills
  • Ability to lead, mentor, and motivate staff
  • Commitment to creating positive, safe, and engaging experiences for participants
  • Must be a minimum of 21 years of age
  • High School Diploma or equivalent required
  • Must be able to obtain the Lifeguard instructor certification and Swim Instructor certifications within 90 days.

Responsibilities

  • Manage daily swim lesson scheduling and rosters
  • Respond to Swim Academy emails, phone calls, and member inquiries
  • Coordinate swim registrations, participant placement, and skill-level assessments
  • Support, train, and mentor Swim Instructors, including assisting with certifications
  • Obtain certification to lead Swim Instructor Courses
  • Role model effective swim instruction and customer service
  • Support curriculum implementation and distribute certificates/passports
  • Manage private swim lesson enrollment
  • Communicate regularly with staff and families through emails and newsletters
  • Maintain organization, cleanliness, and readiness of the swim facility
  • Implement strategies to support program growth, retention, and recruitment

Benefits

  • Paid training and professional development
  • Opportunities for advancement across seven YMCA locations
  • Free YMCA membership and program discounts
  • Medical and dental insurance for full-time staff
  • Two weeks paid vacation, plus generous sick and personal time
  • Retirement fund with 12% company contribution (vested, no match required)
  • Employer-funded life insurance
  • YMCA swag and uniforms provided
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