Sweet Shop Clerk

Hy-Vee•Eagan, MN

7d•Onsite

About The Position

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. Our Sweet Shop Clerks bring a little joy to every customer who walks through the bakery. In this role, you'll help keep our Sweet Shop stocked with fresh, beautifully presented products while delivering the kind of friendly, attentive service that keeps customers coming back. If you enjoy working with food, take pride in a well-run department, and love making people smile, we'd love to have you on our team.

Requirements

Follow detailed written or verbal instructions and work through tasks with a few concrete variables
Perform simple addition and subtraction, copy figures, and count and record accurately
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
Work effectively as a team to deliver a great customer experience
No education or experience requirements; we will provide all the training you need to succeed
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Nice To Haves

Ability to safely use sharp knives and blades for food preparation
Exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Ability to operate a delivery vehicle in accordance with applicable DOT standards

Responsibilities

Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
Take customer orders at the bakery counter and answer questions about products with enthusiasm and product knowledge
Review daily orders, anticipate product needs, and prepare, finish, and replenish product as necessary
Pull product from the cooler or freezer to prepare for baking and ensure an adequate food supply is ready and on hand
Review the status and appearance of food for freshness and maintain a clean, sanitary work area at all times
Check in product, put product away, and review invoices as needed
Run the department register, receive payment, and make change where applicable
Remove trash in a timely manner and wash dishes as necessary
Price and order product and deliver orders as needed
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Assist in other areas of the store as needed and take on special projects as assigned
Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
Report to work when scheduled and on time