Sweet Shop Associate (Seasonal, Flexible Availability)
About The Position
Adams prioritizes creating a warm and welcoming environment for both customers and team members, believing that exceptional customer service goes beyond meeting needs to treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. The company values a workplace where employees treat each other with the same courtesy and respect as customers, fostering a collaborative and supportive atmosphere that reflects a commitment to service excellence.
Requirements
- Knowledge or willingness to learn all candy, sweets and products offered to help all customers.
- Excellent customer service and communication skills.
- Understand the specialty products for sugar, gluten and nut free customers.
- Ability to demonstrate and set the example for Adams’ culture and values.
- Ability to operate Adams’ point of sale systems.
- Willingness to work collaboratively and communicate with a team of co-workers and managers.
- Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality.
- Full availability is required for this position.
Responsibilities
- Provide friendly, attentive service and assist customers with orders in person and over the phone.
- Package, label, and stock candy/sweets, ensuring all items are fresh, properly rotated, and well-presented.
- Maintain a clean and organized department, including displays, shelves, and prep areas.
- Stay informed about all products, including specialty items like sugar-free or allergen-friendly options.
- Receive and unpack deliveries, check inventory of product on the sales floor and in the cases.
- Assist with quality control by checking packaging, dates, and overall presentation.
- Help with candy displays, self-serve bins, and pre-packaged items.
- Make specialty drinks, smoothies, bowls, shakes and serve ice cream.
- If assigned, make dipped chocolates and other products necessary to the sweet shop sales floor and cases.
Benefits
- Generous medical, dental and vision coverage (for applicable roles)
- Voluntary benefits like pet insurance
- Paid time off
- Holiday pay
- Flexible pay schedules with DailyPay
- Generous Employee Discount
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
