SW Inside Sales Manager

One Identity

24d

About The Position

One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems. Part of the One Identity Software group, One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts, and control access. Our solutions enhance business agility while addressing IAM challenges within on-premises, cloud, and hybrid environments. The combined entity delivers a complete portfolio of market-leading Identity Access Management, Privileged Access Management, and Identity Governance solutions. Now, customers can achieve identity-centric security with trusted, proven technology in each major category. We are seeking a driven and people-focused Inside Sales Manager I to lead and develop a team of Inside Sales Representatives responsible for driving pipeline, accelerating revenue, and expanding customer relationships. This is a frontline leadership role ideal for a high-energy sales leader who excels at coaching, forecasting, and executing in a fast-paced SaaS environment. You will be responsible for hiring, developing, and scaling a team that supports net-new acquisition and expansion within the identity security space.

Requirements

5+ years of B2B software/SaaS sales experience
1–3 years of inside sales leadership or team lead experience
Proven track record of meeting or exceeding sales and pipeline targets
Experience managing KPI-driven sales environments and outbound motions
Strong coaching, mentoring, and performance management skills
Proficiency with Salesforce, sales engagement tools (Outreach, Salesloft, etc.), and forecasting tools

Nice To Haves

Experience in cybersecurity, identity security, or enterprise software
Experience supporting mid-market and enterprise sales teams
Background in building or scaling inside sales teams in a high-growth environment

Responsibilities

Lead, coach, and develop a team of Inside Sales Representatives to exceed pipeline and revenue targets
Conduct regular 1:1s, performance reviews, and call coaching sessions
Foster a high-performance, accountability-driven sales culture
Recruit, onboard, and ramp new team members effectively
Own team quota, pipeline generation, and conversion metrics
Drive outbound and inbound sales strategies aligned with company growth goals
Partner with field sales and channel teams to accelerate deal progression
Monitor KPIs including activity metrics, pipeline coverage, win rates, and forecast accuracy
Implement scalable sales processes, cadences, and playbooks
Leverage CRM (Salesforce) and sales engagement tools to track performance and optimize execution
Provide accurate forecasting and reporting to senior leadership
Identify trends, risks, and opportunities within the pipeline
Work closely with Marketing on campaign follow-up and lead conversion
Partner with Sales Enablement to support training and ongoing skill development
Collaborate with Product and Customer Success to align messaging and customer value