SVP Operations - To 175K - Knoxville, TN - Job 3824-148116

The Symicor Group•Knoxville, TN

10d•$175,000•Onsite

About The Position

The Symicor Group is seeking to fill an SVP Operations role for their bank client in the Knoxville, TN market. This position is not remote. The successful candidate will be responsible for inspiring and engaging staff with exceptional leadership skills, overseeing various operational functions of the bank, and ensuring compliance with regulations while maintaining high customer service standards. The role involves strategic planning, expense control, risk mitigation, and community engagement.

Requirements

Bachelor’s Degree plus Fifteen years of banking operations-related experience, and/or training; or equivalent combination of education and experience.
Outstanding leadership skills
Can demonstrate strategic planning skills
Thorough knowledge of bank operations.
Strong written and oral communication skills.
Proven leadership skills.
Proficient in the use of MS Office Suite.
Exceptional oral and written communication skills.
Excellent organizational skills and ability to stay productive in a high-growth, dynamic environment

Responsibilities

Collaborating with the President and CEO and Executive Leadership to establish and accomplish annual goals and objectives as well as strategic plans for the Bank.
Planning, developing, and supervising the day-to-day operational functions of the Bank.
Overseeing Deposit Operations, Loan Operations, and Information Technology for the bank.
Recruiting, motivating, and leading a high-performance management team in achieving/exceeding the budgetary goals of the bank.
Guiding the team to manage policies, call center, and digital presence in compliance with regulations and engaging employees to provide top-notch customer service leading to a unique and meaningful customer experience.
Overseeing research, analysis, trends, and program evaluation of operations in support of strategic planning and day-to-day problem-solving.
Controlling expenses.
Maintaining high customer service standards.
Resolving customer service issues.
Ensuring that staff follows the Bank’s established policies and procedures.
Achieving satisfactory audit ratings.
Identifying and mitigating operational risk.
Performing other duties as assigned.
Attending and participating in community events.
Expanding existing and formalizing new partnerships.