SVP of Property Management & Maintenance

Columbia Housing Authority•Columbia, SC

9d•$92,300 - $175,400•Hybrid

About The Position

The Senior Vice President of Property Management and Maintenance serves as the executive leader responsible for the strategic oversight, operational performance, regulatory compliance, physical condition, and financial management of Columbia Housing's property management and maintenance operations. This position provides executive direction for all public housing, affordable housing, RAD, mixed-finance, Project-Based Voucher, and other agency-owned or managed housing assets. The successful candidate will ensure properties are operated safely, efficiently, and in compliance with all applicable federal, state, and local regulations while supporting Columbia Housing's mission and strategic goals.

Requirements

Extensive knowledge of HUD public housing, RAD, PBV, affordable housing, and property management programs.
Strong knowledge of maintenance operations, asset preservation, and building systems.
Knowledge of NSPIRE, REAC, PHAS, procurement regulations, Fair Housing, and local code requirements.
Strong leadership, strategic planning, and organizational management skills.
Excellent financial management and budget administration abilities.
Strong analytical, communication, negotiation, and conflict resolution skills.
Proficiency with property management software, maintenance systems, Microsoft Office, and reporting tools.
Ability to lead organizational change and manage large-scale housing operations.
Bachelor's Degree in Business Administration, Public Administration, or a related field.
Minimum of five (5) years of experience managing housing developments.
Minimum of two (2) years of supervisory experience.
Equivalent combinations of education and experience may be considered.
Valid South Carolina Driver's License with an acceptable driving record.

Nice To Haves

Experience with Public Housing, RAD, LIHTC, PBV, or other HUD-assisted housing programs.
Public Housing Manager (PHM), Certified Apartment Manager (CAM), Certified Property Manager (CPM), Housing Credit Certified Professional (HCCP), Asset Management Certification, or similar credentials.
Ability to obtain Public Housing Manager or Asset Management Certification if not currently certified.

Responsibilities

Provide executive leadership for all property management and maintenance operations.
Develop operational goals, policies, performance standards, and asset management strategies.
Advise executive leadership regarding operational risks, compliance issues, staffing needs, and organizational improvements.
Lead strategic initiatives focused on occupancy, modernization, resident satisfaction, and operational efficiency.
Direct and supervise Regional Property Managers and the Superintendent of Maintenance.
Oversee leasing, occupancy management, rent collection, recertifications, resident relations, and lease enforcement.
Monitor occupancy rates, delinquency trends, vacancy turnaround times, and operational performance.
Ensure properties remain safe, secure, attractive, and compliant.
Direct agency-wide maintenance operations.
Oversee preventive maintenance programs, work order systems, emergency response, and unit turnover.
Ensure compliance with NSPIRE, REAC, and applicable building and safety standards.
Coordinate maintenance efforts with capital improvement and modernization projects.
Ensure compliance with HUD regulations, Fair Housing requirements, NSPIRE standards, procurement regulations, and agency policies.
Prepare for audits, inspections, reviews, and regulatory assessments.
Monitor corrective action plans and operational compliance initiatives.
Participate in the development and oversight of departmental budgets.
Monitor operational expenditures, maintenance costs, contracts, and asset performance.
Identify operational efficiencies and cost-saving opportunities.
Support modernization, redevelopment, rehabilitation, and capital improvement projects.
Manage contractor and vendor performance.
Assist with RAD conversions and redevelopment initiatives.
Supervise leadership staff and establish accountability standards.
Evaluate performance, develop staff, and recommend personnel actions.
Foster a culture of professionalism, customer service, safety, and operational excellence.
Oversee vehicle assignments, maintenance schedules, registrations, inspections, and fleet compliance.
Prepare operational reports, presentations, and performance analyses.
Attend Board meetings and provide recommendations to executive leadership.