SVP, Group Account Director

Adelphi Group•New York, NY

2d•$200,000 - $222,000•Hybrid

About The Position

At Remedy Edge NY, we believe health can’t wait. The stakes are higher. The pace is faster. And hesitation costs lives. That’s why Remedy Edge exists. We help brands, healthcare professionals, patients, and decision-makers get the edge on health through urgent thinking, creativity, and action. We're growing our team with talent. Skill matters, but how you work matters just as much. We're looking for team members who are: Relentless in the pursuit of better ideas, tighter creative, and more strategic thinking. Respectful of the people behind every pitch, brief, timeline, concept, and shoot. Remarkable in the standard they hold themselves to, knowing that average doesn’t move us forward. Because when health is on the line, every moment matters. And every edge counts. Inclusivity Healthcare communications should reflect the realities of the people they're meant to reach. We're committed to building teams with diverse perspectives, experiences, and voices, because the best ideas emerge when everyone is heard. By embracing differences, we create stronger work that leads to more meaningful health outcomes. Flexibility Great work doesn't come from sitting in a specific place. It comes from giving talented people an environment to do their best thinking. Our flexible hybrid model empowers teams to work where they're most effective, whether that's in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, our team has the space to get the edge, their way. Who We Are Remedy Edge is a global healthcare communications network built to make creativity and technology a force for better health outcomes. We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We question assumptions and push past what's expected. Our work is grounded in deep expertise across behavior, culture, channels, and innovation. The result is work that moves people from awareness to action, from delay to decision, and from possibility to progress. Because getting the edge on health isn't a tagline. It's the standard we hold ourselves to every day. YOU SHAPE THE FUTURE You will be a critical component of the leadership team and shape the future of the organization in business and culture. You will balance the needs of the organization as well as identify opportunities to share with Omnicom partners across the network. You will be the consummate business partner to your clients and will serve as your senior clients’ right hand, calling upon your wealth of experience to provide on-the-spot insights and solutions. You will think analytically, and not be afraid to pull in data to develop compelling recommendations. Your leadership will shape the agency’s and your team’s future. You will bravely accept responsibility for ‘the good and the bad.’ You will be a leader within the organization and across departments, positioning your teams for success, addressing issues in real time, and ensuring all emerge stronger as a result. You will focus on retention and growth for both talent and clients and ensure everyone shines—not just account. We are all stronger together.

Requirements

Bachelor’s degree and 10 years’ prior work experience preferably in an agency, marketing and/or sales environment (pharmaceutical experience highly desired)
Prior internal team and client management experience
Willingness to travel 20-40% of the time depending on client location(s)
Leadership
Conflict management
Customer focus
Staff development
Independence
Creative and strategic agility
Innovation management
A command of the room, through outstanding oratory skills

Nice To Haves

pharmaceutical experience highly desired

Responsibilities

Oversee brand positioning, strategy, objectives, and tactical plan by partnering with clients and team—on multiple pieces of client business
Inspire your teams and clients to start all projects with completed briefs, poised for measurable success with an eye toward disruption
Ensure agency excellence through creative deliverables and brand successes
Purposely develop opportunities for the full cross-functional agency team to engage in meaningful ways with the client team
Establish close working relationship with senior marketing leads at client
Assign and align resource needs with staff availability, strengths, and developmental needs to maintain project and staff efficiency across multiple teams
Oversee and develop relationships across departments and ensure strong partnership and communication
Coach your team to be inspired by the work, and work with them to grow their strengths
Working closely with your client lead to develop long-term strategies during different phases of the brand’s life cycle
Identifying business issues and needs and provide disruptive solutions that challenge your clients’ thinking
Identifying and enacting well thought-out plans to continually improve for our team and client
Manage team dynamics and set an example of leadership to foster a high-performing team
Deliver accurate annual forecast and monthly projections while managing to the bottom line, ensuring profitability at benchmark, and identifying opportunities for revenue growth
Drive growth and foster a business-building orientation on account teams to meet and exceed agency revenue forecasts and secure new business
Lead annual brand planning process to develop strategy and secure revenue for the upcoming year
Identify new initiatives for clients by promoting and pulling through D-Live
Lead presentations with a strong command of the room, outstanding oratory skills, and personality
Becoming an advocate for your team and a liaison between your team and leadership
Partnering with your peers and leadership to seek solutions for the good of the whole agency
Forge strong client relationships with all levels of clients, extended client teams, OHG network partners, and other client vendors or associations
Create a positive spirit and culture for your team members and your clients so that all can flourish
Help direct reports set realistic goals, and provide opportunities for goal attainment
Partnering with network agencies to come up with new or previously unimaginable solutions
Connect to senior leadership with ongoing client, brand, and team updates
Study industry trends and reports, evaluate client research, and provide forward thinking POVs and value-added ideas to influence client decision-making and grow the business
Identify opportunities for new client business and lead new pitches
Identify and lead initiatives that connect you to agency staff beyond those on your teams
Establishing a presence outside the teams you lead