SVP, Chief Actuary

CSAA Insurance Group, a AAA Insurer•Arizona - Home Teleworkers, AZ

3d•Remote

About The Position

The Senior Vice President, Chief Actuary is the enterprise leader for actuarial strategy, judgment, and execution across pricing, reserving, claims analytics, and pricing design. The role serves as Appointed Actuary for the organization’s personal and commercial lines businesses and is accountable for independently assessing reserve adequacy, advancing rate adequacy and profitable growth, and translating emerging loss, competitive, regulatory, and market dynamics into enterprise action. The executive leads the actuarial function supporting a multibillion-dollar personal lines portfolio across 23 states and the District of Columbia, as well as a national commercial lines portfolio through Mobilitas. The role leads enterprise pricing and reserving governance, regularly engages the Board, CEO, and Executive Leadership Team, and partners with leaders across the company and external stakeholders. The Chief Actuary sets the function’s strategy and roadmap; oversees reserving, pricing, product economics, claims analytics, forecasting, commercial actuarial capabilities, and actuarial AI and advanced analytics; and maintains strong governance, regulatory compliance, and professional standards. The role also builds a high-performing actuarial organization, develops talent and succession, and communicates complex analysis in clear business terms to support enterprise decisions.

Requirements

Bachelor’s degree in actuarial science, mathematics, statistics, economics, finance, or a related quantitative field.
Fellow of the Casualty Actuarial Society (FCAS).
Member of the American Academy of Actuaries (MAAA), or otherwise eligible and qualified to issue applicable Statements of Actuarial Opinion.
Meet and maintain U.S. Qualification Standards and all applicable NAIC and jurisdictional requirements for the Appointed Actuary role.
At least 15 years of progressively responsible property and casualty insurance industry experience, including substantial leadership of actuarial functions.
At least 5 years leading teams, enterprise-wide programs, or large cross-functional programs, including at least 2 years directly managing others.
Extensive experience in personal and/or commercial lines pricing, reserving, financial forecasting, and portfolio management.
Demonstrated success advising executive leadership and Boards on reserve adequacy, pricing, loss trends, financial outlook, and material business decisions.
Proven experience leading large, high-performing teams and delivering financial and operational results in a complex, matrixed environment.
Demonstrated success modernizing actuarial capabilities through advanced analytics, automation, data, technology, or AI-enabled approaches.
Experience working with regulators, auditors, and other external stakeholders on complex actuarial matters.
Mastery of core property and casualty actuarial disciplines, including pricing, reserving, claims analytics, trend analysis, forecasting, and catastrophe risk.
Deep understanding of personal and commercial lines economics, competitive dynamics, profitability drivers, capital considerations, and insurance regulation.
Strong business judgment and ability to balance actuarial precision, speed, customer and member value, market realities, and enterprise priorities.
Ability to lead through ambiguity, challenge constructively, and make consequential decisions under compressed timelines.
Executive presence and exceptional written and oral communication skills, including the ability to explain complex analysis to Boards, regulators, business leaders, and nontechnical audiences.
Strong relationship, negotiation, influencing, and collaboration skills across functions and with external partners.
Modern data, technology, and AI literacy, including knowledge of model governance, validation, explainability, and responsible adoption.
Proven change leadership and organizational design capability, with commitment to developing people and building succession.
High professional integrity, sound independent judgment, and commitment to actuarial standards and ethical practice.
Applicants must have authorization to work indefinitely in the United States; the company does not provide visa sponsorship.

Nice To Haves

Master of Business Administration or another relevant advanced degree.
CPCU or other relevant insurance, risk, finance, data, or technology credentials.
Experience as an Appointed Actuary or in a senior role directly supporting the Appointed Actuary.
Leadership experience beyond actuarial, such as Product Management, Strategy, Finance, Risk, Claims, Underwriting, or Data Science.
Experience with large-account or emerging commercial mobility risks and partnerships.
Ability to create a collaborative, inclusive, and psychologically safe environment, demonstrating authenticity and fostering trust.
Evidence of contributing to company culture through activities such as employee resource group sponsorship, mentoring, volunteering, or cross-functional committee participation.
Models company core beliefs and cultural norms, including using cameras when appropriate for interviews and relationship-building.
Delivers strategy with an enterprise lens and stays informed of enterprise initiatives, industry trends, and business results.
Demonstrates an ownership mindset and thinks beyond the boundaries of their own area.

Responsibilities

Set the vision, strategy, and three- to five-year roadmap for the actuarial function, aligning priorities, talent, technology, and investment with enterprise strategy and risk appetite.
Provide an integrated actuarial perspective across pricing, reserving, claims analytics, product economics, forecasting, catastrophe risk, and emerging commercial exposures.
Lead enterprise pricing and reserving committees and establish performance measures for actuarial quality, speed, business impact, controls, stakeholder partnership, and talent health.
Serve as Appointed Actuary for personal and commercial lines, providing an independent assessment of reserve adequacy through the Statement of Actuarial Opinion and related communications.
Own reserving strategy, governance, methods, assumptions, documentation, controls, and the range-of-reasonable-estimate framework.
Explain reserve uncertainty, sensitivities, emerging developments, and implications for earnings, capital, reinsurance, and business actions.
Partner with Finance, Claims, Risk Management, Internal Audit, Legal, and Reinsurance to maintain a credible and transparent view of liabilities and financial position.
Develop enterprise pricing strategy, including target segments, rate adequacy, competitive positioning, catastrophe pricing, and pricing innovation.
Lead design, development, validation, and deployment of pricing algorithms and rating factors.
Build competitive intelligence and translate market, product, underwriting, and competitor insights into state-, product-, and segment-level actions.
Monitor and adjust in-market pricing plans based on performance, loss costs, market conditions, customer behavior, operational impacts, and customer relationship economics.
Partner with state Departments of Insurance and Legal on regulatory approvals, and with Product and Technology on accurate implementation of actuarial decisions.
Develop a forward-looking view of loss-cost drivers, including frequency, severity, inflation, litigation, catastrophe, climate, repair, medical, and behavioral trends.
Lead claims analytics to identify opportunities to improve claims outcomes, reduce leakage, inform product or underwriting decisions, and strengthen loss performance.
Produce loss ratio forecasts and actuarial inputs for the enterprise financial plan, articulating assumptions, risks, ranges, and necessary actions.
Create mechanisms to detect, investigate, and communicate emerging trends promptly.
Serve as Chief Actuary for Mobilitas and develop its commercial actuarial capabilities across pricing, reserving, trend analysis, forecasting, and portfolio monitoring.
Develop actuarial views for complex commercial auto, large-account, blanket-transfer, gig-economy, and other emerging mobility exposures while maintaining enterprise governance and standards.
Support evaluation, design, pricing, and management of products, coverages, partnerships, and large accounts, explaining risks, uncertainty, capital implications, and return expectations.
Build a scalable commercial actuarial operating model and talent pipeline.
Define and execute an actuarial AI and advanced analytics strategy for pricing, reserving, claims analytics, forecasting, competitive intelligence, and workflow productivity.
Modernize actuarial tools and operating models using actuarial judgment, machine learning, generative AI, automation, modern data platforms, and vendor capabilities.
Establish governance for AI-enabled actuarial models and decisions, including data quality, validation, documentation, explainability, fairness, privacy, change control, monitoring, accountability, and compliance.
Partner across Data Science, Technology, Legal, Compliance, Risk, Product, and business functions to move valuable use cases into production with clear ownership and controls.
Redesign work so automation handles repeatable analysis and documentation, allowing actuaries to focus on judgment, scenario analysis, business partnership, innovation, and decision support.
Build AI fluency, evolve actuarial roles and career paths, and develop leaders who apply new methods responsibly.
Monitor external developments in technology, regulation, industry practices, and talent models and incorporate relevant developments into the company roadmap.
Maintain actuarial governance, professional practice, model risk management, documentation, peer review, and control effectiveness.
Ensure compliance with applicable Actuarial Standards of Practice, U.S. Qualification Standards, NAIC requirements, state regulations, and company policies.
Communicate with the Board, CEO, Executive Leadership Team, regulators, auditors, rating agencies, club partners, and other external stakeholders.
Represent CSAA Insurance Group on external boards and industry forums, including HLDI/IIHS, and bring external insight into company strategy and practice.
Build and sustain a high-performing actuarial organization with clear accountabilities, succession plans, and leaders ready for broader enterprise responsibility.
Foster analytical curiosity, constructive challenge, professional integrity, speed, pride in work, continuous learning, and practical business impact.
Develop actuarial and business capabilities, including executive communication, product and market knowledge, technology fluency, and cross-functional leadership.
Maintain a talent pipeline through recruiting, development, credentialing support, rotations, coaching, and retention.
Travel as needed for enterprise and team meetings, industry events, and other in-person meetings.