SVP, Business Banking Sales Manager

Bank OZK•Southlake, TX

About The Position

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits. Manages a team of sales professionals to drive business growth by acquiring new clients and expanding existing relationships. Fosters and deepens Business relationships that align with the OZK Way and Commercial Bank Vision Statement.

Requirements

Knowledge of the merchant services market, including customer needs, competitive landscape, and regulatory environment.
Ability to communicate effectively both verbally and in writing.
Ability to maintain confidentiality and exercise discretion and sound judgment in decision making.
Ability to build strong relationships and influence stakeholders at all levels.
Ability to demonstrate effective leadership and team building skills and the ability to inspire and motivate a team to achieve results.
Ability to demonstrate effective skills to drive growth and innovation.
Ability to work effectively with all levels of management and with internal and external stakeholders at varying levels.
Ability to demonstrate effective strategic, critical thinking, analytical, and problem-solving skills.
Ability to provide exceptional customer experiences while driving growth.
Ability to demonstrate a high degree of integrity and commitment to uphold the Bank's values, culture, and reputation.
Ability to prioritize and manage multiple projects and tasks simultaneously, working with both exacting deadlines and shifting demands, unforeseen events, and changing priorities.
Ability to demonstrate initiative and be proactive in accomplishing work tasks and objectives.
Ability to travel overnight, as needed.
Skill in using computer and Microsoft Office, including Word, PowerPoint and Excel.
Bachelor's degree in business, finance, or job-related field, or commensurate work experience, required.
7+ years of experience in business banking sales and client relations, required.
5+ years of proven experience in business banking with a strong credit acumen and a track record of achieving sales targets, required.
5+ years in a leadership or management role, preferably in the banking or financial services industry, required.

Responsibilities

Manage, motivate, and develop a team of business banking sales professionals.
Provide coaching, guidance, and training to team members to help them achieve their sales targets.
Utilize strong credit acumen to assess potential loans and risk.
Develop and implement strategic sales plans to drive business growth and increase market share by expanding the customer base and drive revenue growth.
Continuously advocate for and exemplify the “Better Together” guiding principle to build and maintain strong relationships with key clients and business partners.
Set clear goals and expectations for the team and monitor performance regularly
Foster a positive and collaborative team environment.
Stay updated on market trends, competitor activities, and industry best practices.
Develop and implement strategies to expand the client base and increase revenue.
Ensure excellent customer service and client satisfaction to foster long-term relationships.
Evaluate sales performance against targets and implement corrective actions as needed.
Hiring, onboarding, leading, and educating Business Banking Relationship Managers.