Sustainment Project Manager

Viasat, Inc.•Duluth, GA

About The Position

We are seeking a Sustainment Project Manager to coordinate sustainment and lifecycle support activities for satellite ground systems supporting government and commercial customers. These systems require ongoing operational support, maintenance, and periodic upgrades to ensure mission success and system availability. This position will manage multiple small to medium-sized sustainment projects and serve as a key liaison between customers, technical teams, and operational stakeholders. The role is responsible for coordinating project activities, tracking performance, supporting customer needs, and ensuring successful delivery of sustainment services across a geographically distributed infrastructure. This team member will work closely with customers, operational users, engineering teams, and mission partners to support the delivery of sustainment services and technical capabilities. The Sustainment Project Manager will regularly engage with government and commercial customers, operational users, subcontractors, and internal stakeholders to coordinate project activities, address customer needs, and support mission objectives. The successful candidate must be capable of building positive working relationships across organizational boundaries and effectively managing multiple projects simultaneously, and will support all aspects of project execution, including customer engagement, schedule management, project reporting, risk tracking, technical coordination, and subcontractor management.

Requirements

5+ years' project management, project coordination, operations, engineering support or related experience
Experience supporting DoD, aerospace, satellite communications, telecommunications or technology programs
Validated experience supporting customer-facing technical projects
Proven ability to coordinate activities across cross-functional teams
Demonstrated organizational, communication and problem-solving skills
Bachelors degree in Business, Engineering, Information Technology or equivalent experience
U.S. Government position. US Citizenship required
Active DoD Secret clearance or ability to obtain when administratively feasible
Ability to travel up to 15%

Nice To Haves

Familiarity with sustainment, maintenance, operations, or lifecycle support activities
Knowledge of satellite communications, networking, ground systems, or mission support environments
Experience preparing customer briefings, project status reports, and executive summaries
CAPM, PMP or equivalent project management certification, or willingness to obtain
Active DoD Secret clearance
Experience using Microsoft Project, Planner, Jira, Azure DevOps, or similar project management tools

Responsibilities

Manage multiple sustainment, maintenance, and upgrade projects supporting satellite ground stations and associated mission systems
Serve as a primary point of contact for routine customer communications and project coordination activities
Build and maintain effective working relationships with customers, operational users, subcontractors, and internal stakeholders
Represent the company in customer meetings, project reviews, technical interchange meetings (TIMs), and status briefings
Coordinate project activities to ensure alignment between customer requirements, subcontractor deliverables, and operational objectives
Support operational readiness, system availability, and mission continuity objectives
Assist in planning and coordinating sustainment, modernization, and technology refresh activities
Track project cost, schedule, risks, action items, and technical performance metrics
Prepare project status reports, meeting minutes, and customer deliverables
Identify and escalate project risks, issues, and resource constraints as appropriate
Ensure compliance with contractual requirements and company processes
Prepare proposals for contract renewals