Sustaining Software Engineer

Johnson Health Tech Companies • Cottage Grove, WI

8h • Onsite

About The Position

Turning real-world product challenges into smarter, stronger fitness technology At Johnson Health Tech, we build fitness equipment and technology that helps people move, train, recover, and stay connected to their goals. Behind every console, feature, update, and customer experience is a team that makes sure our products work the way they should — in the lab, in the field, and everywhere in between. We’re looking for a Sustaining Software Engineer to join our Software Engineering team in Cottage Grove, WI. This role is a great fit for someone who enjoys solving real-world problems, digging into technical details, and working across teams to turn customer and field feedback into better products. If you like troubleshooting, improving processes, working with global teams, and finding the “why” behind an issue, this could be a great opportunity to grow your engineering career with a global fitness brand. What You’ll Bring to the Team In this role, you’ll help support and improve the software behind our fitness consoles. You’ll work with engineering, product management, customer support, testing, and DevOps teams to troubleshoot issues, strengthen testing processes, and support quality improvements. You’ll spend your time: Troubleshooting field issues related to software and hardware Turning field quality issues into clear, actionable testing requirements Supporting and improving automated test processes and testing infrastructure Creating and improving quality reports and automated reporting tools Communicating directly with tech support, quality, product managers, and global software teams Helping improve testing processes, practices, and documentation Supporting individual development projects as needed

Requirements

• Bachelor’s degree or above in Computer Science, Computer Engineering, Electrical Engineering, Physics, Mathematics, or another science/technical engineering field preferred
• Experience with object-oriented programming in a language such as C++, C#, Java, or Kotlin
• Experience with scripting languages such as Python or JavaScript
• Experience with built-in and integration unit testing
• Experience writing or editing technical documentation
• Strong written and verbal communication skills
• Ability to work well with diverse teams and individuals
• Ability and willingness to travel domestically and internationally
• Ability and willingness to communicate with overseas teams during non-business hours when needed

Nice To Haves

• Experience with project sustaining or inherited projects preferred

Responsibilities

• Troubleshooting field issues related to software and hardware
• Turning field quality issues into clear, actionable testing requirements
• Supporting and improving automated test processes and testing infrastructure
• Creating and improving quality reports and automated reporting tools
• Communicating directly with tech support, quality, product managers, and global software teams
• Helping improve testing processes, practices, and documentation
• Supporting individual development projects as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level