Sustainability Program Coordinator

JLL•San Jose, CA

1d•$65,000 - $79,000•Hybrid

About The Position

We are seeking a detail-oriented and technically proficient Sustainability Program Coordinator to support our EnergyOps program and drive measurable energy reduction across our client's portfolio. This role requires strong organizational skills, technical rigor, and the ability to work independently while collaborating with cross-functional teams including engineering, facilities management, and technology partners. The ideal candidate will bring proven experience in energy management, data analytics, and project coordination, with a track record of delivering accurate, high-quality work in fast-paced environments.

Requirements

Bachelor's degree in Sustainability, Environmental Science, Engineering, Energy Management, or related field
5+ years of experience in energy management, building operations, or sustainable operations in commercial real estate
Demonstrated experience leading or coordinating energy reduction programs with measurable, validated results
Proven track record managing utility incentive programs from application through approval and payment
Experience with Building Management Systems (BMS), energy metering, and data analytics platforms
Strong background in emissions tracking, environmental reporting, and compliance
Strong proficiency in energy calculations and savings validation methodologies – must demonstrate technical rigor and accuracy
Experience with data management platforms (e.g., Envizi, energy dashboards, BMS platforms)
Comfortable working with utility data, trend analysis, and energy modeling
Understanding of HVAC systems, chiller plants, air handling units, and building controls
Familiarity with AI-enabled energy optimization tools and evaluation frameworks
Knowledge of refrigerant management, emissions tracking, and environmental compliance requirements
Exceptional attention to detail and accuracy – all work must be complete, validated, and error-free before submission
Strong organizational skills – ability to independently track multiple projects, deadlines, and commitments using structured tools and systems
Independent execution – self-directed, proactive, and capable of driving projects to completion without reminders
Technical rigor – deeply understands processes, data sources, and methodologies; validates assumptions before proceeding
Professional communication – clear, accurate, and thoughtful in all written and verbal communication; verifies facts before sharing
Time management – plans ahead, meets commitments, and proactively communicates risks or conflicts
Follow-through – completes all steps in established processes; does not skip steps or leave work partially done
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Professional certifications such as LEED AP, Certified Energy Manager (CEM), or similar credentials preferred

Responsibilities

Identify, evaluate, and support implementation of low-cost and no-cost Energy Conservation Measures (ECMs) across the portfolio
Calculate and validate energy savings using established methodologies and standardized templates
Support validation and documentation of savings with clear, transparent reporting aligned with client sustainability goals
Develop and maintain accurate project workbooks including scope, costs, savings calculations, and implementation timelines
Achieve validated annual energy savings through measurable, data-driven initiatives
Support evaluation and implementation of Building Management System (BMS) AI platforms for energy optimization
Coordinate pilot programs and vendor demonstrations, maintaining clear communication between technology vendors, BMS teams, and client stakeholders
Define and assess "AI-ready" criteria for facilities, identifying appropriate test sites
Track and report on AI tool performance, optimization opportunities, and energy reduction impact
Maintain evaluation matrices and technology assessment documentation with accuracy and completeness
Lead coordination and submission of utility incentive applications for energy projects
Work with utility providers, engineering teams, and vendors to ensure accurate application data and timely submissions
Track incentive program requirements, deadlines, and approvals
Coordinate metering installation and verification requirements as needed for incentive compliance
Maintain organized records of all incentive applications, approvals, and payments
Manage tracking and reporting of refrigerant emissions, diesel consumption, and related environmental data
Proactively identify and escalate refrigerant leaks or anomalies requiring immediate attention
Collaborate with Engineering and EHS teams to implement JLL's refrigerant management program standards
Coordinate with site teams to ensure accurate, timely data entry in Envizi or other tracking platforms
Support digital transformation of emissions and resource tracking processes
Maintain accurate, organized project documentation, meeting notes, and status reports
Serve as data contact for vendors, providing timely access to utility data, trend data, and system drawings
Leverage available tools (Webex recordings, transcriptions, templates, SharePoint, OneNote) to ensure accuracy
Prepare and deliver client-facing presentations and reports with professional quality and technical precision
Validate all data sources and assumptions before sharing information internally or with clients
Support coordination of emergency response and demand response programs, particularly for critical facilities
Ensure program requirements are understood and implemented across participating sites
Track participation, performance, and compliance with program terms
Work independently to drive assigned projects forward without reminders, proactively raising issues and communicating status
Collaborate effectively with engineering, facilities, technology, finance, and procurement teams
Manage vendor relationships and hold vendors accountable for timely communication and deliverables
Build strong working relationships with client teams and demonstrate professional judgment in all interactions
Come prepared to all meetings and 1:1s with clear updates, prioritized task lists, questions, and next steps
Document and communicate energy project success stories with clear metrics and business impact
Develop compelling case studies that demonstrate value delivered to clients
Support knowledge sharing and replication of successful strategies across the portfolio