SUSHI/CHEF
About The Position
The Sushi Chef creates outstanding customer experiences through exceptional service and helps maintain a safe, clean, and fresh department environment that encourages customers to return. The role supports the department’s sales and profit goals and monitors established quality assurance standards. The Sushi Chef embraces the Customer 1st strategy, encourages excellent customer service among fellow associates, and demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position prepares and displays food according to company standards, food temperature logs, cooking instructions, and Key Retailing Best Practices. It includes preparing, packaging, labeling, and inventorying ingredients and merchandise; checking product freshness and sell-by dates; maintaining appropriate temperatures and logs; and using Sushi Prep Area equipment according to company guidelines. The role also assists customers with questions and product suggestions, offers samples, reports discrepancies and safety or equipment concerns, and supports a cooperative, welcoming environment.
Requirements
- Retail experience.
- At least 18 years of age.
- Effective communication skills.
- Prior customer service experience.
- Prior food service experience.
Nice To Haves
- Ability to speak, read, and/or write in a second language.
Responsibilities
- Follow local, state, and federal laws, safety and food safety regulations, and company guidelines.
- Promote trust and respect among associates.
- Help customers feel welcome and appreciated by answering questions and making product suggestions.
- Prepare foods according to food temperature logs, cooking instructions, and Key Retailing Best Practices.
- Offer product samples to help customers discover products.
- Use refrigerators, sinks, and other Sushi Prep Area equipment according to company guidelines.
- Prepare food for display according to company standards.
- Prepare, package, label, and inventory ingredients and merchandise.
- Check product quality and freshness, review sell-by dates, and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude and sense of urgency.
- Maintain proper temperatures in cases and coolers and maintain temperature logs.
- Comply with safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
- Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Act honestly and with integrity regarding customer and business information.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
