Sushi Chef

Hy-Vee•Mason City, IA

1d•Onsite

About The Position

The Sushi Chef at Hy-Vee is responsible for preparing and filling customer orders, handling food safely, and managing product inventory including ordering, receiving, labeling, and stocking. This role requires a positive company image through courteous, friendly, and efficient customer service to both customers and team members, aligning with Hy-Vee's commitment to "a helpful smile in every aisle". Core competencies for this position include fostering partnerships, demonstrating a growth mindset, being results-oriented, customer-focused, and maintaining professionalism. The Sushi Chef reports to various management levels including the District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, Asian Department Manager, Assistant Asian Department Manager, and Service Managers, and supervises Sushi Clerks.

Requirements

Must be 18+
High school or equivalent with Hy-Vee food safety training and Food Safety Certified.
One to three years of similar or related work.
Must be physically able to exert up to 50 pounds of force frequently (energy exerted); and exert up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions.
Must have the ability to do logical or scientific thinking to solve problems with several abstract and concrete variables.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Possess the ability to compose original correspondence; follow technical manuals and have increased contact with people, talk with customers to identify their requests; guide people and provide basic direction.

Nice To Haves

Prior experience in meal preparation is preferred.

Responsibilities

Prepares fresh sushi for customers both packaged and made-to-order.
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
Assists customers by: escorting them to the products for which they’re looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
Works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Involved in schedules and overseeing food ordering and planning.
Communicates to customers on phone, in person, or on e-mail regarding food and food preparation.
Aids in the merchandising techniques for sushi foods.
Aids in the merchandising food layout.
Attends company wide and industry meetings as assigned.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Plans and performs fresh sushi demonstrations.
Stays current regarding meal trends and menu planning.
Performs other job-related duties and special projects as required.