Survivor of Torture Caseworker

International Rescue Committee•Tucson, AZ

2d•Hybrid

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Safety and Wellness programs ensure that clients have access to on-going psycho-social support to serve their adjustment needs as well as ensures additional culturally and linguistically sensitive mental health referral support services are available. The primary role of the Safety & Wellness Caseworker is to provide comprehensive, culturally appropriate client-centered case management services for Survivors of Torture (SOT), including completing eligibility screening and enrollment paperwork, developing service plans, educating about community services and resources and helping problem solve barriers to access. This position is also responsible for assisting with administrative tasks including data collection, coordinating trainings of mainstream service providers, report writing, and proposals.

Requirements

Undergraduate degree Social Work or similar field strongly preferred; comparable related work experience may be substituted.
2+ years of case management experience in a social services environment or related work experience
Case management and/or victims assistance experience preferred
Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook).
Strong organizational skills and detail-oriented
Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.
Excellent written and spoken English skills
Strong attention to detail with the ability to prioritize and manage time effectively.
Problem solver capable of working well independently and as a part of a team.
Proficiency in written and spoken English, bilingual ability preferred in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona.
Cross-cultural understanding and strong communication skills, both written and verbal.
Must have a valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area.
In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

Nice To Haves

Public Speaking and/or presentation experience preferred
Knowledge of Survivor of Torture, asylum processes, violence against women act, immigration, and anti-trafficking.

Responsibilities

Provide comprehensive case management services to Survivors of Torture (SOT).
Conduct outreach to case management staff, refugee-serving agencies, ethnic community-based organizations, and others to inform service providers and refugees of programs and services.
Complete eligibility screenings for all referral and enrollment paperwork for all eligible Program participants.
Complete social and legal assessment for all enrolled clients.
Develop a service and safety plan for each Program participant.
Provide comprehensive case management services, including assisting with benefits applications as appropriate.
Provide appropriate legal referrals and help identify and arrange social activities in-line with service plans.
Guide/assist participants to establish contact and receive support services in the community based on their service plan.
Ensure all services are linguistically appropriate and help advocate with mainstream service providers for linguistically appropriate services.
Complete case notes in a detailed and timely fashion.
Implement client satisfaction surveys and client progress surveys at intervals outlined in the grant proposal.
Ensure all family data is entered into data management system in a timely manner.
Assist with the preparation of donor funding reports and new funding proposals.
Participate in all program meetings, staff development activities, and fully engages as a member of the team.
Follow all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
Other related duties as assigned.

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.