Surveyor - Hospital Nurse

Joint Commission•Oakbrook Terrace, IL

49d•$117,000 - $117,000•Remote

About The Position

The RN Field Representative surveys health care organizations throughout the United States. The role applies systems analysis and inductive reasoning to assess organizations’ compliance with applicable standards and the functionality of care delivery systems. The representative engages health care organization staff in interactive discussions about standards-based issues, assesses compliance, and identifies opportunities to improve it. The representative prepares management reports linking standards deficiencies to potential systems vulnerabilities and organizational risks, and communicates findings constructively to health care leadership. The role also participates in other Joint Commission activities as assigned by a supervisor. This position requires 100% nationwide travel. Candidates must be located within approximately 50 miles of a major commercial airport with direct access to domestic and/or international routes and facilities capable of accommodating wide-body aircraft. Full-time and part-time schedules are available. Full-time employees must provide four weeks of availability per four-week period; part-time schedules require either two weeks (.48 FTE) or three weeks (.7 FTE) of availability per four-week period. The next orientation classes are planned for October/November 2026. The work requires observing ongoing health care treatment in real time without interrupting its progress, including in emergency and extreme conditions. It also involves extended periods of standing and walking, lifting, climbing, stooping, pulling, and pushing while inspecting facilities, equipment, and procedures. Extensive travel may include driving to remote locations, flying on small aircraft, and travel in varied weather conditions.

Requirements

Graduate of an approved school of nursing.
Master’s degree in an appropriate discipline.
Current professional license in the applicable discipline at the time of hire, maintained throughout employment.
Hold a CPHQ (Certified Professional in Healthcare Quality) certification through NAHQ at hire, or attain it by 12/31/28.
Five years of recent health care experience, including three years of direct clinical experience in appropriate health care settings and three years of accreditation, certification leadership, or senior management experience.
Contemporary knowledge and experience in health care operations, clinical practice, performance improvement methods for assessing organizational performance, and current research and trends in health care practices.
Knowledge of Joint Commission standards and direct involvement in two Joint Commission surveys.
Excellent critical-thinking and problem-solving skills, with strong interpersonal, interviewing, teamwork, communication, and organizational skills.
Ability to provide the required travel availability: four weeks per four-week period for full-time; two weeks (.48 FTE) or three weeks (.7 FTE) per four-week period for part-time.
Ability to travel nationwide 100% of the time.
Located within approximately 50 miles of a major commercial airport with direct access to domestic and/or international flight routes and facilities capable of accommodating wide-body aircraft.
Ability to observe applicable ongoing health care treatment in real time without slowing or interrupting its progress.
Ability to stand for long periods; walk lengthy distances; lift, climb, stoop, pull, and push; inspect facilities, equipment, and procedures; walk stairways; remove obstructed covers or impediments; and examine small printed labels and equipment text.
Ability to engage in extensive travel, including driving to remote locations, flying on small airplanes and into small airports, and traveling in all types of weather.

Responsibilities

Survey health care organizations throughout the United States.
Assess health care organizations’ compliance with applicable standards and the functionality of their care delivery systems using systems analysis and inductive reasoning.
Engage health care organization staff in interactive discussions about standards-based issues to assess compliance and identify improvement opportunities.
Prepare management reports that link standards deficiencies with potential systems vulnerabilities and organizational risks.
Communicate findings to health care organization leadership in a constructive and collegial manner.
Participate in other Joint Commission activities as assigned by the supervisor.