Survey Department Director

Terra Engineering Ltd•Maryland Heights, MO

9d•Hybrid

About The Position

TERRA Engineering, Ltd. is looking for a Survey Department Director. This role is responsible for overall department growth and performance. Ensures the department maintains coordination with other departments and alignment with Company protocols and procedures. Accountable for overall department’s client satisfaction, financial forecasting and performance, and Quality Control/Quality Assurance. Conducts strategic marketing and business development activities for the department and contributes to firm-wide strategic planning. Directs staff planning, recruiting efforts, department and staff performance and development, and conflict resolution processes.

Requirements

B.S. in surveying or related field strongly preferred
15+ years of applicable surveying experience
8+ years in management/supervisory role
IL PLS License required; WI PLS License strongly preferred
May require a valid driver's license for periodic field work or site visits
Highly skilled in leading and guiding teams across multiple disciplines to achieve department and firm goals
Expert in motivating and influencing teams to produce excellent results
Adept in developing and maintaining strong and dependable client relationships
Strong ability to conduct business development and project pursuit activities
Highly proficient in verbal and written communication
Working proficiency in AutoCAD Civil 3D, MicroStation, and other windows-based and engineering software
Highly proficient in general documentation software such as Microsoft Suite (Word, Excel, Outlook, PowerPoint) and Bluebeam
Advanced knowledge of project management software and tools for financial management, reporting, and resource utilization
Strong understanding of business and operations analytics and reporting
Accomplished public speaker, presenter, and leader
Strong understanding of industry and construction practices, methodologies, and best engineering practices and leverages that understanding to effectively lead the department
Excellent understanding of the differences in how individuals are motivated and can effectively adjust management and leadership style to develop and maintain a highly effective and functioning department
Able to conduct site visits as needed, may require a valid driver's license
Effectively maintains office and field health & safety requirements and protocols
Maintains a work schedule conducive to team collaboration and project-specific requirements

Responsibilities

Oversee the department’s proposal development and interviews for a range of project sizes and types.
Lead and direct the department’s business development and other strategic growth initiatives; actively participate in industry, networking, and professional organizations events and activities.
Review and execute project agreements.
Responsible for ensuring projects and teams are equipped with appropriate resources necessary to meet contractual obligations.
Ensure that the process for initiating projects with the accounting department is adhering to established guidelines and standards.
Monitor the management of projects to ensure the highest quality of documentation and professionalism, with a focus on client communication and satisfaction; proactively address deficiencies.
Ensure that all department personnel are properly trained and supervised.
Provide leadership and direction to the department on client and stakeholder presentations with an emphasis on client advocacy, identifying and balancing client expectations with contractual obligations, project goals, and client satisfaction.
Ensure projects meet Quality Control/Quality Assurance requirements.
Monitor project financial performance and proactively coordinate with managers to ensure achievement of goals and address areas of concern.
Oversee monthly invoicing of projects and tracking accounts’ receivables; ensure the department is responsive to all requests and direction.
Provide leadership and direction to the department on strategizing successful project delivery, financial performance, and risk mitigation.
Guide and support the department in resolving issues, disputes, and disagreements affecting projects and/or internal collaboration.
Ensure staff complete internal and external close-out processes.
Maintain highly effective working relationships with team members and clients.
Oversee staff performance, development, and conflicts; proactively consult with HR on situations of concern, or potential concern, or are more complex in nature.
Monitor and enforce compliance with all TERRA standards, guidelines, and policies.
Provide operating policies and procedures unique to the department to ensure activities are accomplished within scope, schedule, and budget.
Oversee staff and resource planning, recruiting efforts, candidate selection, and onboarding.
Create and advance the growth strategy of the department, defining goals and objectives.
Ensure consistent thought process within the department and alignment with company values and procedures.
Monitor and address noncompliance issues pertaining to administrative policies and procedures such as timesheet recording and submission, expense reports, purchase orders, and client coordination.
Coordinate with other Discipline Department Directors to ensure Disciplines are coordinated.
Perform other duties as required.