Surveillance Trailer Service Technician

Air Comm•Concord, CA

16d•Hybrid

About The Position

Join our team! Welcome to SentraCam, where innovation meets communication! Since 2015, we've been on a mission to revolutionize Security for clients nationwide. We tailor our services to fit the unique needs of every industry, big or small. We specialize in integrated technologies from AI integration, camera functions, solar power, and more to find the right solution for our customers. With a knack for creativity and a passion for problem-solving, we're not just your average security provider—we're your trusted partner in navigating the ever-changing landscape of connectivity. Join us as we continue to soar to new heights, making waves in the world of Mobile Security Solutions.

Requirements

Minimum 1+ years of experience with the installation and service of physical security systems, Access Control, and CCTV.
Working knowledge of IP networking, subnets, VLANS, gateways, and IP addressing
Experience with basic DC electricity and use of a Multimeter/DMM.
Experience working at heights on a ladder, manlift, or bucket truck.
Ability to do device installation, equipment mounting, and connecting the system to the customer network.
Comprehension of mechanical systems, digital circuits, and electrical systems to enable installation and troubleshooting.
Ability to read and interpret building floor plans and diagrams.
Use of basic hand and power tools.
Use test equipment to verify installation.
Troubleshoot basic issues across various CCTV/Surveillance/Access Control systems.
Ability to obtain appropriate licensure.
Ability to perform physical tasks like walking, standing, driving, lifting up to 50lbs, and ascending / descending ladders and stairs.
A valid AZ driver’s license.
Ability to be insured under company vehicle insurance policy.
Ability to pass a background check, motor vehicle check, and customer required drug screen.
Work outside normal business hours as deemed by project/task.
Professional electronics background.
Proven experience in operating test equipment (Communications Service Monitors, Watt meters, TDRs, FDRs, Multimeters)
Must be able to successfully pass and maintain the ability to pass background checks and obtain security clearances, as well as possess and maintain a clean driving record.
Valid Driver’s License and ability to drive on behalf of company business.
Ability to be on-call.
Familiarity with IP networking.
Knowledge of configuration and testing of channel banks, routers, hubs, and switches.
Ability to develop and present technical training.
Excellent computer skills including knowledge and experience with Microsoft Office, Outlook, and Excel.
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Above average oral and written communication skills, and creativity applied to resolution of issues.
Highly proactive and responsive to internal and external customers
Ability to exercise independent judgment and advise project leadership on complex issues
Good problem-solving skills/decision-making skills.
Strong attention to detail.
Commitment to excellence and high standards.
Ability to work with all levels of management.

Nice To Haves

Amag
Lenel
Genetec
S2
Milestone
Exacq
Kantech
Pelco
Avigilon
Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision.
Must be able to solve customer problems quickly during stressful situations.

Responsibilities

Installation and servicing of physical security systems, including CCTV, surveillance, access control, and other low-voltage systems.
Troubleshoot CCTV, cameras, access control systems.
Pull indoor and outdoor network cabling.
Terminate different types of network, and electrical cabling.
Install and repair fixed and mobile video surveillance camera systems.
Install and repair access control systems.
Troubleshoot basic DC electrical, IP network, and wireless issues in fixed and mobile equipment, including solar panels.
Travel to remote locations to provide our customers with the our services.
Train other techs in CCTV, Surveillance, and access control systems and their installation, including repair and troubleshooting.
Work with other trades, subcontractors, and customers in a polite and professional manner.
Document all work, milestones, and project deficiencies using specified systems.
Other duties as assigned.