The Surveillance Technician II reports to the Surveillance Technical Manager and other department Managers with whom an open accurate and reliable line of communication is to be maintained. Responsible for the maintenance, repair, installation, organization and upkeep of all VMS systems/equipment to include but not limited to: (IP cameras, monitors, alarms, CCTV switches, digital encoders, servers, raids, network switches, DVRs, wiring, Security Access Controls programming and troubleshooting. Responsible for keeping all documentation up to date relating to site maps, maintenance records and surveillance layouts. Ensure surveillance equipment meets Resort World standards and meets or exceeds New York State Gaming Commissions requirements. Document and maintain detailed record relating to all scheduling, coordinate services, repairs, installations, removal of surveillance equipment and preventative maintenance. Provide 24 hour emergency response to perform or facilitate emergency equipment repairs. Develop and conduct training of Surveillance staff on the use of technical surveillance equipment. Provide technical assistance to other departments to install covert video and audio surveillance equipment. Catalog and inventory all surveillance technical equipment. 20/20 vision/corrective lenses, ability to distinguish colors, shapes and difference in size. Will be trained to be able to stand in and perform Observer duties when needed so as to maintain the minimum staff requirements per the NYSGC Regulations. Must have ability to communicate in English both orally and written.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED