Surveillance Systems Technician

Ko-Kwel Casino Resort Medford•Medford, OR

7d•Onsite

About The Position

At Ko-Kwel Casino Resort, great hospitality starts with trust. As a Surveillance Systems Technician, you're one of the behind-the-scenes heroes who helps keep our resort safe, fair, and welcoming for everyone who walks through our doors. You'll combine technical expertise with a strong sense of integrity to protect Tribal assets, support regulatory compliance, and ensure our surveillance systems are always running smoothly. If you enjoy problem-solving, working with cutting-edge technology, and being part of a team that quietly makes a big impact, this role is for you.

Requirements

High school diploma or general education degree (GED). One year certificate from college or technical school in basic electronic education/micro-computer basics or related work experience.
Experience operating hand and power tools; moderate computer skills including the understanding of programming equipment; knowledge of electronic test equipment.
Low Voltage, Surveillance Technical or Agent, Information Technology or related experience required.
Must be able to follow safety guidelines when using required equipment, tools, and techniques while performing job duties.
Must be willing to work flexible hours and differing shifts as hours are determined by a 24-hour, 7 day per week Casino operations schedule, and are subject to change with minimal notice.
Due to the dynamic of this position, job duties and responsibilities can change without notice.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Above average understanding of all computer-based programs used by Surveillance; File Maker, Oasis, Dahlmeier, Word, Excel, etc.
Comfortable communicating clearly and positively with both guests and teammates.

Nice To Haves

Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.

Responsibilities

Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
In the absence of the Lead Surveillance Technician, attends the Monthly Safety Committee Meeting.
Protects Tribal gaming assets by supporting the honesty, integrity, and fairness of all gaming operations operated by the Coquille Indian Tribe.
Supports high-quality operations within the Surveillance Technical Division through clear communication and collaboration with Surveillance team members.
Installs Surveillance Department equipment including cameras, wiring, PC equipment, racks, conduit, chases, connectors, and terminals.
Maintains, diagnoses, and troubleshoots surveillance systems and related equipment.
Receives work order requests and prioritizes them based on urgency, date of receipt, and equipment location.
Inspects, repairs, tests, and services cameras and surveillance system equipment.
Performs preventive maintenance on cameras and surveillance equipment to ensure optimal performance.
Maintains accurate computerized records of camera locations, viewing angles, connection types, power sources, serial numbers, and lens sizes.
Completes project requests for installations or work requiring coordination with the Maintenance Department.
Safely operates equipment such as man lifts and aerial booms and uses ladders, power tools, and hand tools as required.
Participates in the development and implementation of key strategies, best practices, and techniques to optimize surveillance systems.
Assists with the planning and execution of surveillance-related projects.
Researches surveillance technologies and recommends enhancements to support efficient and cost-effective operations.
In the absence of the Lead Surveillance Technician, submits purchasing requisitions to the Director of Surveillance.
Maintains and manages spare parts inventory to support uninterrupted operations.
Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)