Surveillance Support Specialist

Magna Legal Services • Riverside, CA

7d • Remote

About The Position

Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. From court reporting and record retrieval to jury consulting, investigations, litigation graphics, and language services, we help our clients navigate complex legal challenges with confidence. Our reputation is built on the expertise, dedication, and professionalism of our team, and we’re proud to foster a culture where talented people can do meaningful work and grow their careers. Magna Legal Services is seeking a detail-oriented and experienced Surveillance Support Specialist to join our Investigations team. This role plays an important part in supporting surveillance operations from case preparation through final reporting, helping ensure our field investigators have the information they need and our clients receive timely, accurate, and high-quality investigative results. The ideal candidate brings investigative experience, strong attention to detail, and the ability to manage multiple priorities in a fast-paced, client-focused environment.

Requirements

• Minimum of 2 years of directly relevant investigative or surveillance support experience; or a bachelor’s degree in criminal justice or a related field with relevant professional experience.
• Strong written and verbal communication skills, with the ability to communicate professionally with attorneys, legal professionals, investigators, and internal teams.
• Experience with investigative case management platforms; TrackOps experience strongly preferred.
• Tech-savvy, highly organized, and detail-oriented, with the ability to work independently and manage competing priorities.
• Ability to work Pacific Time (PST) business hours.

Nice To Haves

• TrackOps experience strongly preferred.

Responsibilities

• Conduct preliminary desktop investigations and case research to prepare files for field surveillance investigators.
• Review surveillance video and case materials for quality, accuracy, and consistency.
• Prepare clear, concise, and professional investigative reports based on surveillance activity and findings.
• Support the timely progression of surveillance assignments by maintaining accurate case information and identifying issues requiring follow-up.
• Collaborate with investigators and internal team members to ensure high-quality case execution and deliverables.

Benefits

• Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree