Surveillance Operator -Surveillance- On Call

Ocean Casino Resort•Atlantic City, NJ

1d•Onsite

About The Position

The Surveillance Operator (On-Call) is responsible for observing and reporting on all areas under surveillance and assuring the compliance with internal control standards. This role involves monitoring casino activities through CCTV equipment to protect company assets, ensure compliance with regulations, and identify any illegal or fraudulent activities. The operator must maintain strict confidentiality and document all incidents thoroughly.

Requirements

Ability to maintain strict confidentiality of classified/sensitive information.
Thorough knowledge of all casino games.
Thorough knowledge of table/slot scams.
Superior skills with various PC based software programs.
Ability to sit through entire shift; watch a video monitor and work in a confined setting.
Ability to effectively communicate in English.

Responsibilities

Observe and report on all areas under surveillance.
Assure compliance with internal control standards.
Assure compliance with Gaming Commission regulations.
Identify cheating activities, undesirables, pilferage and embezzlement.
Report and properly document all infractions and or criminal activity immediately to Shift Lead.
Observe, report, and record Casino activity through the utilization of CCTV equipment.
Perform special functions as assigned by the Shift Supervisor or Manager Surveillance Room.
Observe and report any and all gaming violations and/or thefts of property.
Operate monitor room equipment, including basic computer functions; monitor slot equipment to provide security for company assets and funds.
Video record gaming and security-related incidents within the realm of monitor room video recording and surveillance capabilities.
Participate in court actions relating to gaming violations.
Learn all games in use and all procedures and cheating indicators of such games.
Maintain paper video logs and maintain logs per Department and company procedures.
Write proper reports as needed.
Respond to surveillance supervision and gaming control requests, as well as all other Departments when necessary.
Cooperate with, but perform independently of all other Departments.
Properly execute surveillance duties on assigned shift to adequately protect the life and property of customers, team members and the assets of Ocean Casino Resort Atlantic City, as well as company property.
Provide video surveillance of all activities on the gaming floor and monitor the operations for illegal activity.