Surveillance Operator
About The Position
Monitor all facilities within Treasure Island Resort & Casino, including gaming areas and back of house operations for the detection and video recording of illegal or unusual activities such as cheating, theft, embezzlement or other activities which may be suspicious or threatening to guests or team members Monitor all gaming-related areas including Table Games, Slots, and Cash Services for potential cheating activity, advantage play and illegal activity Oversee and verify large payouts by the Casino such as jackpots and bingo payouts Follow established procedures and immediately notify the Surveillance Director, appropriate departments or law enforcement authorities upon detection of suspicious activities or irregularities Create detailed, accurate reports and maintain a daily log of activities observed and / or reported to Surveillance Maintain professional and effective communication with all public service officials and internal department representatives
Requirements
- High School Diploma/GED or equivalent experience
- 1 year of surveillance-related experience, related schooling, or military experience
- Must be 21 years or older
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Proficiency in Microsoft Office (Word, Excel and Outlook) and other gaming related or Surveillance-related software
- Excellent written & verbal communication skills
- Above average math skills
- Excellent writing, analytical thinking, and verbal communication skills
- Proven typing speed of at least 50 words per minute with accuracy
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with coworkers and management in a professional and courteous manner
- Ability to independently complete multiple tasks in a professional manner
- Ability to independently manage and complete multiple tasks under pressure in a professional manner
- Ability to remain focused for extended periods of time
Nice To Haves
- 2 year degree in related field
- Prior investigation experience
- Loss prevention experience
- Prior casino experience
Responsibilities
- Monitor facilities for illegal or unusual activities
- Monitor gaming-related areas for cheating activity
- Oversee and verify large payouts
- Notify authorities of suspicious activities
- Create detailed reports and maintain a daily log
- Maintain professional communication
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
