Surveillance Operator
About The Position
Monitor Closed Circuit Television (CCTV) system to identify theft, cheating scams, employee procedure violations and other issues that would threaten the assets, customers and employees of Jackpot Junction Casino Hotel. Report all theft and/or gaming violations to the Lead Surveillance Operator. Observe customer and employee behavior patterns when requested. Conduct video reviews and investigations. Write daily reports. Cooperate and work with other departments within the casino. Communicate and cooperate with other casino surveillance and all local, state and federal law enforcement agencies. Answer phones. Conduct surveillance investigation functions in accordance with departmental policy. Protect all confidential information that must not be disclosed regarding security and/or surveillance systems and activities, except to authorized individuals. Perform other duties and responsibilities as assigned.
Requirements
- High school diploma or GED required.
- Knowledge of casino gaming (i.e. table games, slot machines, bingo, etc.).
- Excellent oral and written communication skills.
- Basic computer skills, including keypad and printer use.
- Strong report writing skills.
- Basic mathematical skills.
- Excellent interpersonal skills.
- Strong eye for detail.
- Basic knowledge of electronics.
- Ability to maintain a strict level of confidentiality.
- Sensitivity to various cultures, including Native American cultures.
- Regular attendance and punctuality.
- Able and willing to work any changes in scheduled hours as required.
- Serve as a credit to Jackpot Junction Casino Hotel, and encourage others to do the same.
- Able to sit for extended periods of time.
- Vision and hearing acuity.
- Able to work under stressful conditions.
Nice To Haves
- Previous security, surveillance or law enforcement experience preferred.
Responsibilities
- Monitor Closed Circuit Television (CCTV) system to identify theft, cheating scams, employee procedure violations and other issues that would threaten the assets, customers and employees of Jackpot Junction Casino Hotel.
- Report all theft and/or gaming violations to the Lead Surveillance Operator.
- Observe customer and employee behavior patterns when requested.
- Conduct video reviews and investigations.
- Write daily reports.
- Cooperate and work with other departments within the casino.
- Communicate and cooperate with other casino surveillance and all local, state and federal law enforcement agencies.
- Answer phones.
- Conduct surveillance investigation functions in accordance with departmental policy.
- Protect all confidential information that must not be disclosed regarding security and/or surveillance systems and activities, except to authorized individuals.
- Perform other duties and responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
