Surveillance Operator

Churchill Downs•New Orleans, LA

43d•Onsite

About The Position

America's second oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred & exotic animal races, slots, video poker and simulcasting year-round. Located in New Orleans, Fair Grounds operates a slot-machine gaming facility and 13 off-track betting parlors throughout southeast Louisiana.JOB SUMMARY Act as oversight and security agent for management and customers. Observe casinos for irregular activities. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.ESSENTIAL DUTIES AND RESPONSIBILITIES Documents procedure infractions Documents of incidents of theft, etc. Conducts or assigns Close Watch or other special surveillance Inform Director of special observation requests Forwards all reports to Director Recommends Close Watch on personnel observed to be acting suspiciously Make proper notifications of Gaming and other violations Represents Director in his absence Perform all other duties, as assigned REQUIRED SKILLS AND ABILITIES Must be 21 years or older. Must be able to obtain a Gaming and Racing License from Louisiana Racing Commission.EDUCATION AND EXPERIENCE 3-5 years of experience. Knowledge of principles and processes for providing customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations about the implementation of current duties. Ability to define problems collects data, establish facts and draws valid conclusions. Ability to interpret an extensive variety of instructions and deal with several variables. PHYSICAL REQUIREMENTS & WORKING CONDITIONS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work involves lifting, walking, talking, hearing, bending, stooping, and climbing. Must be able to lift and carry up to 50 pounds. Office/Casino environment; Subject to outdoor temperature; Exposed to smoke, bright lights and noise at times. The work environment consists of very non-demanding surroundings with a low noise level. Will occasionally work in extreme heat or cold conditions.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requirements

Must be 21 years or older.
Must be able to obtain a Gaming and Racing License from Louisiana Racing Commission.
3-5 years of experience.
Knowledge of principles and processes for providing customer service.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to read, analyze and interpret common documentation.
Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff.
Ability to write and present information to management in a reasonable manner.
Ability to perform normal mathematical computations about the implementation of current duties.
Ability to define problems collects data, establish facts and draws valid conclusions.
Ability to interpret an extensive variety of instructions and deal with several variables.
Work involves lifting, walking, talking, hearing, bending, stooping, and climbing.
Must be able to lift and carry up to 50 pounds.