Surveillance Operator - Surveillance
About The Position
A casino surveillance operator is responsible for monitoring casino activities through CCTV systems to ensure the safety and security of guests, employees, and assets. They observe gaming areas to detect suspicious behavior, policy violations, or potentially fraudulent activities. The role involves documenting incidents and reporting findings to management or security teams. Operators must remain highly attentive and maintain confidentiality while adhering to strict regulatory standards. They also collaborate with security and compliance teams to support a safe and controlled casino environment.
Requirements
- A secondary school diploma, with preference to graduates with a post-secondary education in Law and Security.
- A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit).
- Knowledge of computer applications.
- The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
- Must obtain and maintain all licenses / certifications per Federal, Provincial, and Gaming Commission.
- Must be Nineteen (19) years of age.
- Must be able to work on holidays and weekends, as well as flexible shifts.
Nice To Haves
- Casino Surveillance or related surveillance experience an asset
- Prior experience opening new properties/outlets preferred.
Responsibilities
- Responsible for providing routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets.
- Able to pay attention to detail and sound observational skills are critical as you are conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees.
- Works under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies and procedures.
- Always maintains an awareness of the gaming operation.
- Other duties as assigned.
- Lives the Brand.
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
