Surveillance Operator (Overnight) - The Casino

Nemacolin Career•Farmington, PA

1d•Onsite

About The Position

The Surveillance Operator (Overnight) is responsible for monitoring casino operations through a CCTV system to detect and report procedural violations and unusual activities. This role involves ensuring the proper operation of various gaming machines and areas, including the count room, and documenting all activities accurately. The operator must also be knowledgeable about self-exclusion lists and communicate any detected violations to supervisory personnel in a timely manner.

Requirements

High School Diploma or GED equivalent required.
Must be able to receive and maintain all required certification.
Must complete all required company training.
Knowledge of computer software including Microsoft Operating Systems.
Working knowledge of OASIS applications including but not limited to information pertaining to the following: cage, pit (customer status inquiries), credit, marketing, players club and self-exclusion data.

Nice To Haves

Previous experience in casino surveillance preferred.

Responsibilities

Responds to calls requesting the need for surveillance coverage.
Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities.
Ensures that employees are monitoring the operation of automated bill breaker, gaming voucher, coupon redemption and jackpot payout machines.
Ensures that employees are monitoring the operation of the count room and the video recording of movements of cash, slot cash storage boxes and table game drop boxes.
Responsible for completing annual Anti-Money Laundering/Title 31 training.
Detects the presence of any individual who may or is required to be excluded or ejected from the licensed facility or is self-excluded from the gaming floor and gaming activities.
Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.
Conducts digital video reviews as assigned.
Documents equipment malfunctions.
Responsible for accurate and efficient operation of procedures within designated department.
Performs any other assigned duties and responsibilities.