Surveillance Officer

Bally's Chicago•Evansville, IN

9d•Onsite

About The Position

Perform specific surveillance duties in accordance with established procedures to protect the integrity of the company’s operations, as well as the security and well-being of customers, employees, and company assets. This role involves operating surveillance equipment, observing and reporting illegal or unusual activities, and preparing daily activity and incident reports. The Surveillance Officer will work in partnership with the Security Department and must safeguard confidential information. The position requires the ability to sit for extended periods, visualize distance, color, and depth perception, and adjust focus. Knowledge of Indiana Gaming regulations and company internal controls, policies, and procedures is essential. Physical requirements include the ability to lift up to 25lbs and perform various movements like pushing, pulling, grasping, reaching, stooping, bending, twisting, and climbing stairs. The role also involves working in an environment with secondhand smoke and loud noises, and adhering to the Company Service Standards model. Availability for regularly scheduled work, including a variety of hours, holidays, and weekends, is required. Other duties may be assigned.

Requirements

Must be able to sit in a quiet environment for extended periods of time
Must be able to visualize distance, color, depth perception and adjust focus
Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures
Must be able to lift up to 25lbs; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs
Must be able to work in an environment with secondhand smoke and loud noises
Always follow the Company Service Standards model.
Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.

Responsibilities

Perform specific surveillance duties in accordance with established procedures, to protect the integrity of the company’s operations, as well as the security and well being of customers, employees, and company assets
Report all illegal and/or unusual activities to the Supervisor
Operate all surveillance equipment, including, but not limited to, the network system, monitors, computers, and cameras as assigned. Use of spreadsheets, databases, word processing programs required
Observe report and record all daily casino and land-based activity using closed circuit television monitors to identify, illegal or unusual activities occurring on property
Work in partnership with the Security Department to ensure protection of customers, employees and company funds and assets
Prepare and complete all daily activity reports and incident reports as required and directed by Surveillance Management
Perform all duties and follow all instructions as assigned by Surveillance Management
Safeguard all confidential information and maintain department confidentiality
Must be able to sit in a quiet environment for extended periods of time
Must be able to visualize distance, color, depth perception and adjust focus
Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures
Must be able to lift up to 25lbs; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs
Must be able to work in an environment with secondhand smoke and loud noises
Always follow the Company Service Standards model.
Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
Other duties may be assigned at any time.