Surveillance Officer

Caesars Entertainment•Columbus, NE

3d•Onsite

About The Position

Casino Surveillance Officer monitors casino operations using cameras and surveillance systems to ensure a safe, fair, and lawful environment. They identify suspicious activity, preventing fraud or theft, and ensuring compliance with gaming regulations.

Requirements

Must be able to sit or stand for long hours observing numerable CCTV screens.
Must be able to work and maneuver in close quarters.
Must be able to respond calmly in crisis and stressful situations.
Must be able to see and, also, remember the specific details of incidents and persons.
Ability to compose clear, accurate, and concise reports.
Must be able to operate the following equipment: Monitors, switches, computers, controllers, and cameras.
Must be able to give court testimony when necessary and write detailed reports.
Must be able to read, write, speak and understand English.
Ability to maintain extremely confidential information.
Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors.
Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack.
Must be 19 years of age or older
Proficient in English verbal and written
Proficient with iOS devices
Ability to push and pull up to 50 pounds
Ability to lift and carry objects up to 30 pounds
Ability to bend, stoop, twist, reach, and kneel repetitively
Safely work with provided cleaning chemical and equipment
Must be able to work in areas containing dust, varying noise and temperature levels, lighting, vibration, crowds and air quality.
Must be able to work in a fast paced environment
Must be able to listen and respond to visual and aural cues.

Nice To Haves

High school diploma, GED, or comparable experience preferred.
Prior experience in a security, casino or surveillance-related field is preferred.
Flexible to work various shifts, weekends, and holidays
Must be flexible with schedule, including nights, weekends, and holidays as required.

Responsibilities

Operates a closed-circuit television (CCTV) system to monitor casino activities and prepare reports and logs.
Operates software to save and preserve video coverage.
Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations.
Make recommendations and enforce state and federal regulations.
Will communicate with security and other departments using phones and radios.
Will follow policies to ensure safety and asset protection.
Has knowledge of all slot/game’s procedures and Title 31.
Maintains all logs and ensures accuracy of log entries.
Maintains confidentiality of all Hotel/Casino information.
Reports all incidents observed on shift to the Leadership.
Comply with company regulations, policies, and procedures.
Act as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.
Performs all other related and compatible duties as assigned.
Observe gaming tables and slot machines to ensure fair play and accurate payout
Review video footage to resolve disputes or investigate incidents
Coordinate with casino security staff and management when issues arise
Ensure compliance with gaming laws, internal policies, and procedures