Surveillance Observer I

CONFEDERATED TRIBES OF THE COLVILLE RESERVATION • , WA

6d • $21 - $24 • Onsite

About The Position

The Surveillance Observer I is a non-exempt, mid-level position based in Omak, Washington. Under the general supervision of the Surveillance Manager, the Observer cooperates with other departments while performing independently. The role helps maintain casino integrity through clandestine surveillance operations, writes comprehensive reports and logs, and conducts investigations. The Observer operates cameras in the monitor room and uses computers for routine paperwork. The position requires full knowledge of Federal and Tribal Internal Control Standards (TICS), CTGC-approved procedures and policies, and casino game rules, including Craps, Roulette, and Blackjack. The Observer must have experience or aptitude with electronic surveillance equipment. Incumbents interested in advancement to the second and final level of the career path may receive on-the-job training in installing and maintaining surveillance equipment. Other duties may be assigned by the Surveillance Manager or Gaming Director.

Requirements

• High school diploma or GED.
• Knowledge of all table games, or successful completion of table games training within 90 days of employment.
• At least 12 months of above-satisfactory experience in surveillance, casino operations, a casino cage, casino security, or table games.
• Valid driver’s license and eligibility for the Tribe’s vehicle insurance.
• Must qualify and be suitable for a tribal gaming license under Tribal, State, and Federal requirements; the gaming license application must be submitted with the CCT job application.
• Must adhere to a healthy drug-free lifestyle in compliance with Tribal policy and the Commission Personnel Addendum.
• Working knowledge of all CTGC-approved table game rules of play, card cheats and basic strategy, methods of cheating games and related criminal activities, and mathematical/accounting skills for computing table game payoffs.
• Working knowledge of computers and specific Microsoft Office software applications.
• Basic knowledge of Class II and Class III gaming regulations and rules under IGRA, NIGC, the CCT Tribal/State Compact, and CTGC; basic network navigation; and general office practices and procedures.
• Ability to draft grammatically correct reports and other written documents using proper grammar and spelling.
• Ability to use office equipment, including copiers, fax machines, multi-line phone systems, and handheld radios.
• Ability to handle and maintain confidential information.
• Ability to work effectively with people in a team environment and communicate effectively in written and oral formats.
• Ability to work independently for long periods while maintaining concentration and productivity.
• Ability to read, understand, and apply gaming rules, regulations, policies, procedures, and related Tribal, Federal, and State compact requirements.
• Efficient written and verbal communication and reporting skills, and the ability to observe, investigate, learn, adapt to organizational changes, and meet deadlines.
• Ability to travel as required, including travel to multiple casino sites.
• Ability to function indoors in primarily sedentary and occasionally solitary work; move about office environments and other locations; use a computer keyboard, surveillance equipment, and other office equipment; and read printed materials and computer screens.
• Ability to communicate in one-on-one and group settings and perform daily duties requiring manual finger dexterity.
• Ability to sit for extended periods and maintain a high level of concentration; occasionally stand for prolonged periods, work near or around electricity, lift or move up to 25 pounds, and bend, squat, and reach.
• Ability to tolerate frequent exposure to tobacco smoke.

Nice To Haves

• Cash-handling experience in a casino or bank environment.

Responsibilities

• Maintain casino integrity through clandestine surveillance operations.
• Write comprehensive reports and logs and conduct investigations.
• Operate cameras in the surveillance monitor room.
• Use computers for routine paperwork.
• Cooperate with other departments while working independently.
• Maintain knowledge of Federal and Tribal Internal Control Standards (TICS), CTGC-approved policies and procedures, and casino game rules.
• Perform other duties as assigned by the Surveillance Manager or Gaming Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED