Surveillance Investigator - Full Time

CoventBridge Group • Des Moines, IA

22h • Remote

About The Position

CoventBridge Group is growing and seeking experienced investigators to join their elite surveillance team. This role involves conducting discreet, vehicle-based field investigations to uncover insurance fraud and deliver trusted results to clients. As a leader in the fraud investigation industry, CoventBridge offers the opportunity to work remotely with flexible scheduling, advanced tools, and the support of a nationwide team.

Requirements

• Must currently hold—or be eligible to obtain—Private Investigator license in Iowa.
• Active driver's license that is not currently suspended or revoked.
• A well-maintained vehicle that is always reliable (preferably with tinted windows). Proof of auto insurance coverage is required.
• A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
• Strong computer & internet proficiency.
• Excellent communication, verbal & writing skills.
• Possess or is willing to purchase covert camera, digital video camera with uploading capabilities, and laptop computer with Windows Operating System with access to Microsoft Word.

Nice To Haves

• Preferably with tinted windows on personal vehicle.

Responsibilities

• Use social media and database tools to conduct initial research and gather intel on subjects.
• Carry out discreet, mobile and stationary surveillance—track movements and capture high-quality video evidence.
• Write thorough, court-ready reports that clearly document key activities and findings.
• Upload reports and video footage from your personal laptop.
• Stay connected with your field supervisor for ongoing support, guidance, and mentorship.
• Conduct Fixed and Mobile Video Surveillance: Capture high-quality video footage of subjects to assist in case investigations.
• Gather Evidence: Obtain videotaped documentation, photos, and audio recordings as part of thorough surveillance.
• Perform courthouse research, background checks, and monitor subject activities to build robust case reports.
• Draft clear, concise, and detailed investigative reports summarizing findings and evidence.
• Upload all video, photographic, and audio evidence into the case management system in a timely and organized manner.
• Remain alert and practice safe driving while traveling to and from investigation sites.

Benefits

• Competitive Pay
• Monthly vehicle allowance
• Company fuel card
• Company-issued cell phone
• Monthly internet stipend
• Travel & report writing compensation
• Fast, hassle-free expense reimbursements (minimal out-of-pocket costs)
• Medical, dental, and vision insurance
• Employer-paid life insurance, short-term & long-term disability
• Company-matching 401(k)
• Paid time off
• Company-paid investigator licensing fees
• Ongoing paid training and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed