Surveillance Investigator

Frasco Inc • Springfield, MA

6h • Onsite

About The Position

Frasco is seeking a Surveillance Investigator to join their team. This full-time, non-exempt position offers paid training to learn fraud investigation and real-world surveillance techniques. The role involves reviewing assignments, developing action plans, utilizing surveillance equipment, performing surveillance and activity checks, documenting footage, conducting surveillance indoors and outdoors, driving in various conditions, moving swiftly and discreetly, maintaining communication and confidentiality, preparing detailed reports, adapting to changing circumstances, working flexible hours, and attending hearings. The company has been in business for 60 years, is family-owned, and has a nationwide presence. They emphasize integrity, innovation, excellence, diversity, and inclusion.

Requirements

• Exceptional writing and communication skills
• Strong attention to detail and commitment to accuracy and quality
• Ability to work independently and meet established deadlines
• Strong critical thinking skills
• Self-starter with accountability for results and performance
• Flexible schedule, including weekends
• Ability to travel to and from assignments daily
• Valid driver’s license with good driving record
• Minimum Auto Insurance Coverage: $100,000 per person, $300,000 per accident bodily injury, and $50,000 property damage
• Reliable personal vehicle, tinted windows preferred
• HD camcorder, covert camera, smartphone, computer or laptop, and internet connectivity
• Windows 11 or greater required, with 8+gb of RAM preferred
• Mac OSX 13 or greater required for iMac

Nice To Haves

• High school diploma or associate’s degree in criminal justice or related field
• Military background
• Insurance or investigations experience

Responsibilities

• Review assignments to determine case objectives and develop or follow action plans
• Utilize various surveillance equipment and technology
• Perform surveillance and activity checks, documenting video footage and relevant information
• Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
• Drive safely and effectively in varied weather and traffic conditions
• Move swiftly and discreetly to observe subjects
• Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
• Prepare detailed reports with timestamps and supporting evidence for legal use
• Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
• Attend and testify at hearings as required

Benefits

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match
• Paid training
• Travel time compensation
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees