Surveillance Investigator

Frasco Inc • San Antonio, TX

28d • $20 - $26 • Hybrid

About The Position

This is a full-time, billable hours, non-exempt position for a Surveillance Investigator in Dallas, Texas. The company, Frasco, offers fully paid investigator training to help individuals launch their careers in fraud investigation and real-world surveillance within a growing industry. The role involves performing surveillance and activity checks, documenting information, and preparing detailed reports for legal use. The company has been in business for over 60 years, is family-owned, and operates as a full-service investigation company with a nationwide presence. Frasco emphasizes a vibrant company culture driven by integrity, innovation, and excellence, fostering a supportive and collaborative environment that values diversity and inclusion.

Requirements

• Exceptional writing and communication skills
• Strong attention to detail and commitment to accuracy and quality
• Ability to work independently and meet established deadlines
• Strong critical thinking skills
• Self-starter with accountability for results and performance
• Flexible schedule, including weekends
• Ability to travel to and from assignments daily
• Currently licensed in the State of TX
• Valid driver’s license with a good driving record
• Minimum Auto Insurance Coverage: $100,000 per person, $300,000 per accident bodily injury, and $50,000 property damage
• Reliable personal vehicle, tinted windows preferred
• HD camcorder, covert camera, smartphone, computer or laptop, and internet connectivity
• Windows 11 or greater required, with 8+gb of RAM preferred
• Mac OSX 13 or greater required for iMac

Nice To Haves

• High school diploma or associate’s degree in criminal justice or related field
• Military background
• Insurance or investigations experience

Responsibilities

• Review assignments to determine case objectives and develop or follow action plans
• Utilize various surveillance equipment and technology
• Perform surveillance and activity checks, documenting video footage and relevant information
• Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
• Drive safely and effectively in varied weather and traffic conditions
• Move swiftly and discreetly to observe subjects
• Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
• Prepare detailed reports with timestamps and supporting evidence for legal use
• Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
• Attend and testify at hearings as required

Benefits

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match
• Paid training
• Travel time compensation
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED