Surveillance AV Technician

Salt River Pima-Maricopa Indian Community • Scottsdale, AZ

5d

About The Position

Under general supervision from the Surveillance Systems Manager, the Surveillance AV Technician installs, repairs, and maintains surveillance systems and assists with evaluating technical issues involving surveillance software and equipment. The role ensures systems comply with the Salt River Pima-Maricopa Indian Community tribal and state gaming compact and the National Indian Gaming Commission Minimum Internal Control Standards. This job class is FLSA non-exempt.

The technician maintains and troubleshoots surveillance hardware and infrastructure, including CCTV equipment, cameras, recording and storage systems, network equipment, and related devices. The position includes indoor and outdoor installation work in gaming areas, parking lots, and walkways, as well as equipment documentation, training, and strict confidentiality. Work may include after-hours assignments and on-call rotation. Employment is contingent on required background and drug screening, and the employee must obtain and maintain SRPMIC and Arizona State Gaming Licenses.

Requirements

• High school diploma or GED.
• Two years of experience evaluating, troubleshooting, and maintaining surveillance CCTV, fixed and PTZ cameras, NVRs, and network switches is preferred.
• Knowledge of gaming procedures and standards of operation, ethical considerations in tribal gaming regulation, casino department procedures, and internal controls.
• Knowledge of surveillance and network equipment and standards; CCTV operation and theory; and networking.
• Knowledge of installing electrical conduit and related equipment to protect indoor and outdoor camera wiring.
• Knowledge of fiber-optic, unshielded twisted-pair, and coaxial cabling standards, and methods for routing wiring to new cameras.
• Skill in installing and maintaining CCTV systems, components, and audio/visual monitoring devices; installing and working with electrical conduit; preparing records and reports; operating computers and software such as Word, Excel, and AutoCAD; and evaluating, troubleshooting, and repairing equipment promptly.
• Ability to select mounting hardware and camera/lens assemblies appropriate to locations, surfaces, weight limits, and viewing requirements, and to install camera mounts.
• Ability to communicate effectively orally and in writing, interact professionally with staff and management, and read, write, speak, and understand English.
• Ability to stand, sit, and work in enclosed or confined areas for prolonged periods; use hands and fingers to lift and feel objects; climb, balance, stoop, kneel, crouch, crawl, talk, and hear; and use close, distance, color, peripheral, and depth perception or focus on objects.
• Ability to lift and/or move objects up to 75 pounds.
• Ability to obtain lift certification and work for extended periods from lifts and/or ladders.
• Ability to learn casino games, rules, and procedures as they relate to surveillance camera coverage requirements of the Tribal/State Gaming Compact.
• Must successfully complete required pre-employment background/fingerprint checks and drug and alcohol testing; employees are subject to random drug and alcohol testing.
• Must be able to obtain and maintain SRPMIC and Arizona State Gaming Licenses.
• May be considered under the SRPMIC Underfill policy if an enrolled Community Member closely qualifies for the minimum qualifications.

Nice To Haves

• Two years of experience evaluating, troubleshooting, and maintaining surveillance CCTV, fixed and PTZ cameras, NVRs, and network switches is preferred.
• Any equivalent combination of education and/or experience that would allow satisfactory performance of the duties will be considered.
• Preference may be given to qualified Community Member Veterans, Community Members, spouses of Community Members, qualified Native Americans, and then other qualified candidates, subject to required documentation.

Responsibilities

• Repair, troubleshoot, and maintain CCTV equipment, network switches, fixed and PTZ cameras, NVRs, storage arrays, computers, printers, monitors, and related technology.
• Perform and document preventative maintenance on surveillance equipment and infrastructure, including switches, NVRs, storage arrays, UPSs, alarm units, IP cameras, and surveillance networks.
• Install, relocate, and maintain surveillance equipment according to manufacturer specifications, including equipment installed indoors and outdoors in gaming areas, parking lots, and walkways.
• Maintain equipment malfunction logs in accordance with the Compact for surveillance cameras, recording equipment, networking equipment, and other equipment attached to or used by the surveillance system.
• Keep current with surveillance software and hardware technology and attend relevant training, conferences, and seminars.
• Maintain confidentiality and comply with attendance guidelines and regulatory, departmental, and company policies and procedures.
• Attend required meetings and training.
• Perform other job-related duties as assigned.
• Work after normal hours, including evenings or weekends, and participate in the after-hours on-call rotation when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED