Surveillance Agent

MARSHALL INVESTIGATIVE GROUP LLC•Petersburg, VA

4h•$22 - $32

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Agents to conduct stationary and mobile surveillance across the country. Agents investigate insurance fraud claims involving monetary, bodily injury, theft, and property damage claims. The role offers an opportunity to develop experience in surveillance and security while documenting claimant activities for clients. Agents conduct surveillance, capture and preserve video and other documentation, and prepare detailed reports of findings, incidents, and investigations. Reports and supporting documentation must be submitted within 48 hours of surveillance completion. The work requires maintaining a discreet presence, using surveillance equipment proficiently, protecting confidential information, and following applicable legal and regulatory requirements. Travel within an investigative region may be required to accommodate full-time hours and client needs. MIG describes its hourly rates, flexible day scheduling, and expense and mileage reimbursements as exceeding industry standards. Expenses, including training, licensing, and testing fees, are covered. Comprehensive benefits are available for full-time agents. MIG is an equal opportunity employer that values diversity and does not discriminate on the listed protected grounds.

Requirements

Current, valid driver's license.
Must have or be able to obtain auto insurance with 100/300/100 coverage limits before employment: $100,000 maximum bodily injury per person, $300,000 maximum bodily injury per accident, and $100,000 maximum property damage per accident.
Personal computer with MS Word.
Personal digital surveillance camera.
Proficiency in using surveillance equipment, technology, and platforms.
High school diploma or equivalent.
Ability to work independently with minimal supervision.
Ability to observe and conduct surveillance for 8–10 hours per day.
Weekend work as needed for surveillance subjects.
Keen observational skills and attention to detail, including the ability to focus on individuals for long periods.
Strong verbal and written communication skills, including the ability to clearly and effectively articulate findings and observations.
Integrity, professionalism, and discretion in handling confidential information and sensitive situations.
Travel is required for full-time employees; travel within the investigative region may be needed to accommodate full-time hours and client needs.

Nice To Haves

Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred; experience working at a licensed PI firm may be accepted instead of a PI license.
Previous experience in mobile surveillance is highly desirable.
Associate's or bachelor's degree in criminal justice, security management, or a related field.

Responsibilities

Follow established protocols and procedures for surveillance operations in compliance with legal and regulatory requirements.
Maintain a vigilant and discreet presence while observing subjects and their daily activities, avoiding detection.
Document and report findings, incidents, and observations accurately and promptly.
Conduct mobile surveillance using cameras and specialized monitoring devices.
Operate surveillance equipment and technology proficiently and troubleshoot technical issues as needed.
Maintain confidentiality and discretion regarding sensitive information obtained before and during surveillance operations.
Prepare, review, and submit detailed reports of findings, incidents, and investigations within 48 hours.
Ensure reports are concise, grammatically correct, easy to follow, and include supporting documentation within 48 hours of surveillance completion.
Participate in training and professional development to enhance surveillance skills and stay current on industry best practices.
Perform other duties assigned by management and support the organization's security and safety objectives.