Surveillance Agent

Mohegan • Wilkes-Barre, PA

1d • Onsite

About The Position

This role involves observing all gaming and property activity, including cashiering, slot operations, cash handling, and count rooms. The Surveillance Agent will utilize surveillance equipment to identify and record questionable activities, digitally record activities in various casino areas, and report illegal or unusual activity. The position also requires ongoing training, promoting superior guest service, and performing other related duties as assigned.

Requirements

• Ability to work in a secluded, enclosed environment for extended periods of time.
• Must possess strong interpersonal skills and the ability to work as a team in said environment.
• Candidate is open and receptive to learning new methods.
• Must possess strong reading, listening, writing, and visual skills and hand-eye coordination.
• The ability to effectively learn and demonstrate proficiency in surveillance camera operation is required.
• Must be able to observe and report in an objective manner.
• Must be able to work various shifts and flexible hours.
• Due to the sensitive nature of the Surveillance position, transfer options may be limited to other departments.

Responsibilities

• Observes all gaming and property activity including but not limited to, cashiering operations, slot operations, cash handling, and count rooms.
• Utilizes the necessary surveillance equipment to respond to, identify and record questionable activities.
• Digitally records activities in the casino, count rooms, slot booths, cashier cages, and back of house areas, and reports all illegal and unusual activity.
• Completes training on an ongoing basis.
• Performs other related duties as assigned.
• Promotes superior guest service.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed