Surveillance Agent 1 - Graveyard

CONFEDERATED TRIBES OF CLUSI•Coos Bay, OR

3d•Onsite

About The Position

Ensures the protection of tribal assets and a high level of game protection. This role requires maintaining confidentiality over all Casino, Surveillance Department, Tribal Gaming Commission, and Tribal matters. The Surveillance Agent must act in accordance with departmental policies, operating procedures, minimum internal control standards, and regulations. Training will be provided in all aspects of surveillance and casino topics, including camera and equipment utilization, cheating methods and detection techniques, game protection, basic strategy and card counting, and casino department procedures. The agent will utilize surveillance cameras, equipment, and software to identify, record, document, and report procedure violations, suspicious behavior, and illegal activity, particularly on the gaming floor. Daily casino activity will be observed, recorded, and reported. Routine reports, log entries, and video reviews are essential functions of this role. The agent will also routinely walk the casino floor to look for suspicious activities, assist with investigations as directed, and attend mandatory training and meetings. Maintaining open communication with the Surveillance Department and other entities is crucial. A fundamental knowledge of department and casino operations, Gaming Commission regulations, minimum internal control standards, and Title 31 requirements must be learned and maintained. Appearance standards must be met, and effective oral and written communication skills are necessary. A good attendance record is required. Due to the dynamic nature of this position, job duties and responsibilities can change without notice. Other duties may be assigned by management.

Requirements

Must be 21 years of age or older.
Must possess a High School Diploma or GED.
Must be able to satisfactorily complete a six-month probationary period and any surveillance assessment tests.
Must possess computer knowledge as work in surveillance is computer/digital based.
Must possess reasonable ability to communicate in English.
This position will be subject to pre-employment drug testing and criminal history background check, which will include fingerprinting.
Must obtain a valid gaming license from the Gaming Commission.
Must have employment eligibility in the U.S.
Indian preference will be observed in the hiring process.

Nice To Haves

Six months of experience in any of the following: C.C.T.V., casino operations, investigations, specialized military training or law enforcement is preferred.

Responsibilities

Maintain confidentiality over all Casino, Surveillance Department, Tribal Gaming Commission, and Tribal matters.
Act in accordance with the Surveillance Department, Tribal Gaming Commission and Tribal Employee Handbook personnel policies, operating procedures, minimum internal control standards and regulations.
Train in all aspects of surveillance and casino topics to include camera and equipment utilization, cheating methods and detection techniques, game protection, basic strategy and card counting, casino department procedures and other necessary staff training or development.
Utilizes necessary surveillance cameras, equipment and software to identify, record, document and report to the Surveillance Supervisor/Director any procedure violations, suspicious behavior and illegal activity, particularly on the gaming floor.
Actively observes, records and reports daily casino activity.
Accurately complete routine reports, log entries, video reviews, and all other functions related to casino surveillance.
Routinely walk the casino floor looking for suspicious or unusual activities.
Assist with investigations when instructed by the Surveillance Supervisor/Director.
Attend mandatory and non-mandatory training, meetings and briefings.
Maintain open communications with the Surveillance Department and other entities as directed.
Learn, comprehend, and maintain a fundamental knowledge of department and casino operations, and Gaming Commission regulations and minimum internal control standards and Title 31 requirements.
Maintain appearance standards as outlined in CTCLUSI policies.
Communicate effectively both orally and in writing.
Maintain a good attendance record.
Other duties as directed by management.