Surgical Specialist – Vision Care

AbbVie•Toronto, ON

10d•CA$93,000 - CA$143,000•Remote

About The Position

We are presently recruiting for the role of Surgical Specialist – Vision Care for Ontario, reporting to Rakesh Krishnan, Sr Brand and District Sales Manager. The candidate will be responsible for managing and leading business development in some of our largest customer key accounts in Ontario. The product portfolio covers Glaucoma surgical device and Retina. The Surgical Specialist – Vision Care for Ontario is intended to be the face of AbbVie to identified Key Accounts to continue to build on and develop the long-term customer relationships across the glaucoma and dry eye portfolio.

Requirements

B.A. or B.S. degree or MBA combination of experience and education required
A minimum of 5 years of Sales and/or marketing/or head office operational experience
Candidate must be fluent in English. Both verbal and written
Able to travel up to 75% of the time

Nice To Haves

Experience in Surgical Sales is preferred
HCP background (Nurse, MD etc ) is preferred
Key Account Management experience valued
A thorough understanding of the institutional/ Key Account healthcare sector preferred

Responsibilities

Serve as the primary customer expert and manager of AbbVie's commercial relationships with External Experts and Key Accounts
Build deep, broad, and trust-based engagements within Key Account organizations
Develop a thorough understanding of customer priorities, organizational structure, and business environment to maximize sales
Act as the core customer advocate within AbbVie — surfacing issues, concerns, and priorities internally
Identify and develop new Key Accounts while growing existing ones
Develop comprehensive, account-specific business strategies aligned with AbbVie's guidelines and values
Identify predictive and responsive opportunities to co-develop solutions within Key Accounts
Proactively identify and mitigate challenges to effective customer interactions
Conduct regular internal and external business territory performance reviews
Proficiently manage overall territory budget and resource allocation
Maintain a macro view of customer relationships and work cross-functionally to maximize sales results
Ensure internal team members understand and execute against the customer strategy and sales expectations
Collaborate with AbbVie's Medical team to optimize product knowledge and business training
Execute national marketing programs in partnership with internal cross-functional teams
Provide technical support and guidance for Xen procedures in accordance with the approved Product Monograph and Directions for Use
Ensure product availability and readiness during procedures per hospital operational supply processes
Provide product knowledge and technical troubleshooting support specific to device and procedure technique
Offer peri-operative guidance (pre- and post-operative considerations) as approved through MIR and CS training modules
Identify opportunities to support surgeons and address gaps by leveraging cross-functional partners, both within and outside the OR